
Message | Meaning | Suggested solutions |
|
|
|
DHCP problem: | The IP address | Change the IP address |
Auto IP Run | assignment is failed. | assignment method to |
| This happens when | BOOTP or Static. If you |
| Auto IP for DHCP is | do not change this |
| set in SyncThru Web | option, the DHCP server |
| Service. | continually asks to |
|
| assign the IP address. |
|
|
|
DHCP problem | The IP address | Change the IP address |
Reconfigure | assignment is failed. | assignment method to |
BOOTP | This happens when | BOOTP or Static. If you |
| Auto IP for DHCP is | do not change this |
| not set SyncThru Web | option, the DHCP server |
| Service. | continually asks to |
|
| assign the IP address. |
|
|
|
Document Jam. | The loaded original | Clear the jam (See |
Remove Jam | document has | "Clearing original |
| jammed in the ADF. | document jams |
|
| |
|
| FW only)" on page 2). |
|
|
|
Door Open | The front door is not | Close the door until it |
Close it | securely latched. | locks into place. |
|
|
|
Error [error number] | A system error has | Turn the power button off |
Call for service | occurred. | and on. If the problem |
|
| persists, call a service |
|
| representative. |
|
|
|
Error [error number] | A system error has | Turn the power button off |
Turn off then on | occurred. | and on. If the problem |
|
| persists, call a service |
|
| representative. |
|
|
|
Install Toner | The toner cartridge is | Reinstall the toner |
▼ | installed improperly or | cartridge two or three |
| not installed. | times to confirm it is |
|
| seated properly. If the |
|
| problem persists, the |
|
| toner cartridge is not |
|
| being detected. Contact |
|
| the service |
|
| representatives. |
|
|
|
Memory Full | The memory is full. | Press the left/right arrow |
Remove Job |
| to highlight Cancel or |
|
| Start, then press OK. If |
|
| you select Cancel, the |
|
| machine stops the fax |
|
| job. If you select Start, |
|
| the machine only sends |
|
| scanned documents of |
|
| the fax job. |
|
|
|
Network Problem: | The IP address is | Check the IP address or |
IP Conflict | used elsewhere. | obtain a new IP address. |
|
|
|
No Answer | The receiving fax | Try again. Make sure |
| machine has not | that the receiving |
| answered after | machine is operational. |
| several redial |
|
| attempts. |
|
|
|
|
Message | Meaning | Suggested solutions |
|
|
|
Not Compatible | The toner cartridge is | Install the corresponding |
[color] toner | not suitable for your | toner cartridge with a |
| machine. | |
|
| cartridge (See |
|
| "Replacing the toner |
|
| cartridge" on page 2). |
|
|
|
Not installed | The waste toner | Install the waste toner |
Waste tank | container is not | container. |
| installed. |
|
|
|
|
Not original | The toner cartridge is | Install the corresponding |
[color] toner | not a | toner cartridge with a |
| ||
| toner cartridge. | cartridge (See |
|
| "Replacing the toner |
|
| cartridge" on page 2). |
|
|
|
Output bin full | The output tray is full. | Remove papers from the |
Remove media | Or the sensor is not | output tray, the machine |
| facing down. | resumes printing. |
|
|
|
Paper Empty | There is no paper in | Load paper in tray 1 (See |
in Tray1 | tray 1. | "Loading paper in the |
|
| tray" on page 4). |
|
|
|
Paper jam | Paper has jammed in | Clear the jam (See "In |
in exit area | the paper exit area. | the paper exit area" on |
|
| page 4). |
|
|
|
Paper jam | Paper has jammed in | Clear the jam (See "In |
in Tray 1 | the Tray 1 area. | the tray" on page 3). |
|
|
|
Paper jam | Paper has jammed | Clear the jam (See "In |
inside machine | inside the machine. | the fuser unit area" on |
|
| page 3). |
|
|
|
Prepare IMG unit | The estimated life of | Prepare a imaging unit |
▼ | imaging unit is close. | for replacement (See |
|
| "Available supplies" on |
|
| page 1). |
|
|
|
Prepare new | The estimated life of | The estimated life of a |
Transfer belt | transfer unit (ITB) is | transfer unit (ITB) is |
| close. | close (See "Available |
|
| maintenance parts" on |
|
| page 1). |
|
|
|
Remove seal tape | The machine cannot | Remove the sealing tape |
& Install Toner | detect a toner | from the toner cartridge. |
| cartridge. | Refer to the Quick |
|
| Installation Guide. |
|
|
|
Replace new | The transfer unit (ITB) | Prepare the transfer unit |
Transfer belt | has almost reached its | (ITB) with a new one |
| estimated life. | (See "Available |
|
| maintenance parts" on |
|
| page 1). |
|
|
|
Replace new | The transfer roller has | Replace the transfer |
Transfer roller | almost reached its | roller with a new one |
| estimated life. | (See "Available |
|
| maintenance parts" on |
|
| page 1). |
|
|
|