Samsung CLX-318X manual Common Macintosh problems

condition	Suggested solutions
I cannot scan via	Check if Gimp Front-end has Xsane: Device
Gimp Front-end.	dialog on the Acquire menu. If not, you should
	install Xsane plug-in for Gimp on the your
	computer. You can find Xsane plug-in package
	for Gimp on Linux distribution CD or Gimp home
	page. For the detailed information, refer to the
	Help for Linux distribution CD or Gimp Front-end
	application.
	If you wish to use another kind of scan
	application, refer to application’s Help.
I encounter the	Avoid changing print job parameters (via LPR
“Cannot open port	GUI, for example) while a print job is in progress.
device file” error	Known versions of CUPS server break the print
when printing a	job whenever print options are changed and
document.	then try to restart the job from the beginning.
	Since Unified Linux Driver locks the port while
	printing, the abrupt termination of the driver
	keeps the port locked and unavailable for
	subsequent print jobs. If this situation occurs, try
	to release the port by selecting Release port in
	Port configuration window.
The machine does	• Ensure your machine is attached to your
not appear on the	computer, connected properly via the USB
scanners list.	port, and is turned on.
	• Ensure the scanner driver for your machine is
	installed in your system. Open Unified Linux
	Driver configurator, switch to Scanners
	configuration, then press Drivers. Make
	sure that driver with a name corresponding to
	your machine's name is listed in the window.
	• Ensure the port is not busy. Since functional
	components of machine (printer and scanner)
	share the same I/O interface (port), the
	situation of simultaneous access of different
	user applications to the same port is possible.
	To avoid possible conflicts, only one of them
	at a time is allowed to gain control over the
	device. The other user will encounter “device
	busy” response. This usually happens when
	starting a scan procedure. An appropriate
	message box appears.
	To identify the source of the problem, open
	the Ports configuration and select the port
	assigned to your scanner, port's symbol
	/dev/mfp0 corresponds to LP:0 designation
	displayed in the scanners’ options, /dev/mfp1
	relates to LP:1, and so on. USB ports start at
	/dev/mfp4, so scanner on USB:0 relates to
	/dev/mfp4 respectively and so forth
	sequentially. In the Selected port pane, you
	can see if the port is occupied by another
	application. If this is the case, you should
	either wait for completion of the current job or
	press the Release port button, if you are sure
	that the present port application is not
	functioning properly.

condition		Suggested solutions
The machine does	•	Ensure a document is loaded into the
not scan.		machine, ensure your machine is connected
		to the computer.
	•	If there is an I/O error while scanning.

Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.

Common Macintosh problems

condition	Suggested solutions
The machine does	Printing the PDF file as an image may enable
not print PDF files	the file to print. Turn on Print As Image from the
correctly. Some	Acrobat printing options.
parts of graphics,	It will take longer to print when you print a
text, or illustrations
	PDF file as an image.
are missing.
The document has	Update your Mac OS to Mac OS X 10.3.3. or
printed, but the print	higher.
job has not
disappeared from
the spooler in Mac
OS X 10.3.2.
Some letters are not	Mac OS cannot create the font during the cover
displayed normally	page printing. The English alphabet and
during the cover	numbers are displayed normally on the cover
page printing.	page.
When printing a	Make sure that the resolution setting in your
document in Mac OS	machine driver matches the one in Acrobat
with Acrobat	Reader.
Reader 6.0 or higher,
colors print
incorrectly.

Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.

Troubleshooting_ 17