Condition

Toner particles are around bold characters or pictures

Misformed characters

Page skew

Aa B b C A a B b C A a B b C A a B b C A a B C cb

Curl or wave

Wrinkles or creases

Suggested Solutions

The toner might not adhere properly to this type of paper.

Change the printer option and try again.

Go to the Printing Preferences, click the Paper tab, and set the paper type to Recycled.

If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper (See "Selecting print media" on page 2).

If characters are improperly formed and producing a wavy effect, the scanner unit may need service, For service, contact a service representative.

Ensure that the paper is loaded properly.

Check the paper type and quality (See "Selecting print media" on page 2).

Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

Ensure that the paper is loaded properly.

Check the paper type and quality. Both high temperature and humidity can cause paper curl (See "Selecting print media" on page 2).

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Ensure that the paper is loaded properly.

Check the paper type and quality (See "Selecting print media" on page 2).

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Condition

Suggested Solutions

 

 

Back of printouts

Check for leaking toner. Clean the inside of the

are dirty

machine (See "Cleaning the inside" on page 1).

Solid Color or

The toner cartridge may not be installed

Black pages

 

properly. Remove the cartridge and reinsert it.

 

 

 

 

The toner cartridge may be defective and need

 

 

A

 

 

 

 

 

replacing. Remove the toner cartridge and

 

 

 

 

install a new one (See "Replacing the toner

 

 

 

 

cartridge" on page 2).

 

 

 

The machine may require repair. Contact a

 

 

 

 

service representative.

 

 

 

 

 

 

Loose toner

Clean the inside of the machine (See "Cleaning

 

 

 

 

 

the inside" on page 1).

 

 

 

 

 

 

 

 

 

Check the paper type and quality (See

 

 

 

 

 

"Selecting print media" on page 2).

Remove the toner cartridge and install a new

 

 

 

 

one (See "Replacing the toner cartridge" on

 

 

 

 

page 2).

 

 

 

 

If the problem persists, the machine may

 

 

 

 

require repair. Contact a service

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within parts of

 

 

 

 

characters that should be solid black.

 

 

A

 

If you are using transparencies, try another

 

 

 

type of transparency. Because of the

 

 

 

composition of transparencies, some

 

 

 

character voids are normal.

 

 

 

You may be printing on the wrong surface of

 

 

 

the paper. Remove the paper and turn it over.

 

 

 

The paper may not meet paper specifications

 

 

 

 

(See "Selecting print media" on page 2).

 

 

 

 

 

 

 

 

 

Horizontal stripes

If horizontally aligned black streaks or smears

 

 

 

 

appear:

 

 

A a B b C

 

The toner cartridge may be installed

 

 

A a B b C

 

improperly. Remove the cartridge and reinsert

 

 

 

it.

 

 

A a B b C

 

The toner cartridge may be defective. Remove

 

 

 

 

the toner cartridge and install a new one (See

 

 

A a B b C

 

 

 

 

"Replacing the toner cartridge" on page 2).

 

 

A a B b C

 

 

 

 

If the problem persists, the machine may

 

 

 

 

require repair. Contact a service

 

 

 

 

 

 

 

 

representative.

Troubleshooting_ 13

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Samsung CLX-318X manual Condition