troubleshooting
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The “ACCESS DOOR ERR” message | 1) | If the unit used to operate properly before, it is likely that there has been an electric shock | |||||||||||
appears when a RF ID card is being read. |
| that damaged the internal memory and data. |
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| Please initialize the unit as instructed in the manual. |
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| 2) | Check if the ID information has been entered correctly during its registration. | |||||||||||
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| - Check if the value for RD is set correctly during the ID registration. |
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| - If the RD value is set to “1”, the door opens only when READER 1 reads tthe card, and | |||||||||||
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| does not open when READER 2 reads the card. If the card is presented to READER 2, the | |||||||||||
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| “ACCESS DOOR ERROR” message will appear. |
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| - If the RD value is set to “2”, the door opens only when READER 2 reads the card, and | |||||||||||
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| does not open when READER 1 reads tthe card. If the card is presented to READER 1, | |||||||||||
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| the “ACCESS DOOR ERROR” message will appear. |
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| - If the RD value is set to either “0” or “3”, the door opens when either READER 1 or 2 | |||||||||||
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| reads the card. |
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| 3) | If the trouble persists after following the procedures above, contact a designated service center. | |||||||||||
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The buzzer keeps beeping. | 1) | Check the door status. If the Door Contact sensor is connected and the Door Open | |||||||||||
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| Timeout Alarm is selected, an alarm is given. |
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| 2) | Check the Door Contact sensor type: it must be |
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| 3) | Check the setup value for BZ in [10. OUTPUT T/S] under the [F5] menu. |
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| This problem can occur if the time schedule code is set to value between 01 and 10 and | |||||||||||
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| the present time is within the time zone of the selected schedule. |
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| If the wrong time schedule is selected, change it to “00” (this can be set by PC software). | ||||||||||
| 4) | Check the Tamper switch of the unit. |
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| 5) | If the trouble persists after following the procedures above, contact a designated service center. | |||||||||||
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The communication between the | 1) | Please check the settings of the application software and the controller. |
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controller and the Host PC fails. |
| - Check if the COMM ID of the controller is registered on the application software. | |||||||||||
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| - Set the different COMM ID when two or more controllers are installed. |
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| - Check if the communication speed (57600bps is default) is the same as the setting on | |||||||||||
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| the software. |
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| - Make sure that the PC’s COM port is set correctly on the S/W. |
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| 2) Check the wiring for communication. |
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| Product |
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| PC |
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| PC | ||
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| Converter | |||||
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| RX |
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| TX |
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| The | ||
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| TX |
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| RX |
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| RTX(+) |
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| RTX(+) | from the converter |
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| GND |
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| GND |
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| Product |
| Product |
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| PC | ||||
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| Converter |
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| The | |||||||
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| RTX(+) |
| RTX(+) |
| RTX(+) |
| the Converter | ||||
3)It is recommended to use termination resistors of 120 Ohm between the RTX (+) and RTX
Consult a service center or an electric technician if you are not sure how to do it.
4)When a
5)If the trouble persists after following the procedures above, contact a designated service center.
78_ trouble shooting
