Before Calling for Service | Sharp XE-A217W/XE-A217B manual

Before Calling for Service

If you encounter any of the following problems, please read below before calling for service.

Fault	Checking

• The display does not illuminate.	• Is power supplied to the electric outlet?
	• Is the power cord plug out or loosely connected to
	the electric outlet?
	• Is the register in screen-save mode?

• The display is illuminated, but the whole machine	• Is a clerk code assigned to the register?
refuses entries.	• Is the register in the REG mode?

• No receipt is issued.	• Is the receipt paper roll properly installed?
	• Is there a paper jam?
	• Is the receipt function in the “OFF” status?
	• Is the print roller arm securely locked?

• Printing is unusual.	• Are the printer head/sensor/roller clean?
	• Is the paper roll properly installed?

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Sharp XE-A217W/XE-A217B, XE-A207W/XE-A207B instruction manual Before Calling for Service, Fault Checking

Contents

XE-A207W/XE-A207B XE-A217W/XE-A217B Aviso Introduction Contents Page PLU Online Front view XE-A207W/XE-A207B Part Names and FunctionsExternal View Front view XE-A217W/XE-A217B Rear view XE-A207W/XE-A207B XE-A217W/XE-A217B Printer Keyboard XE-A207W/XE-A207B Keyboard layout Function key list Keyboard XE-A217W/XE-A217B Keyboard layout Programing keyboard layout CLK# Inserting the keyboard sheet XE-A217W/XE-A217B only RS232 connector RS232 Connector/SD Card SlotSD card slot Displays Screen example 1 REG mode Sales information areaScreen example 2 PGM mode Operator display Customer display Screen save mode Mode selection window Selecting an Operating ModeOperating Modes Mode Selection Procedure Prior to Making Entries Error WarningPreparations for Entries XE-A207W/XE-A207B Item Selection from the MenuStarting Cash Memory Entry XE-A217W/XE-A217B Printing guidance messages Printing the help menuExample Key operation Print Single item entries EntriesItem Entries Department entries direct department entries PLU entries indirect PLU entries PLU entries direct PLU entries For XE-A217W/XE-A217B only Repeat entries 165 Multiplication entries @5 @ Split-pricing entries 250 Single item cash sale Sics Lock shift mode for PLU levels Automatic return mode for PLU levelsPLU level shift for direct PLUs for XE-A217W/XE-A217B only Example Display of SubtotalsSubtotal Key operation Print Example Cash tendering Key operation Print Finalization of TransactionCash or check tendering Check tendering Key operation Print Mixed tendering check + cash Cash or check sale that does not need any tender entry Credit sale Mixed-tender sale cash or check tendering + credit tendering VAT/tax system Computation of VAT Value Added Tax/TaxAutomatic VAT 1 and tax 2 through VAT shift entries for XE-A217W/XE-A217B only Example Key operation Guest Check New guest ProcedureGuest look up GLU system for XE-A217W/XE-A217B only Procedure Example Key operation Print Additional ordering ProcedureTable bill copy print for XE-A217W/XE-A217B only Auxiliary Entries Percent calculations premium or discount Discount for a subtotal Example Key operation Print Discount entriesRefund entries Discount for item entries Example Key operation Print Printing of non-add code numbers Payment TreatmentCurrency exchange Received-on-account entries Print ProcedurePaid-out entries No-sale exchange Electronic Journal ViewCashing a check Training Mode Correction of the Last Entry Direct Void CorrectionExample Key operation Display Indirect void by cursor operation Indirect void by key sequence operation Subtotal Void Incorrect receipt Cancellation receiptCorrection after Finalizing a Transaction Special Printing Function Procedure XE-A217W/XE-A217BCopy Receipt Printing Procedure XE-A217W/XE-A217B XE-A207W/XE-A207B Guest Check ReceiptBill Print Override Entries Manager ModeEntering the Manager Mode Example Display Flash report Reading X and Resetting Z of Sales TotalsHow to take a X1/Z1 or X2/Z2 report To take an X1 or X2 report Mode X1/Z1 X2/Z2 Sample X report Daily Sales TotalsGeneral report Sample Z reportPage Page PLU report by designated range PLU report by associated department Individual clerk report All clerk report Hourly report GLU report for XE-A217W/XE-A217B only GLU report by clerk for XE-A217W/XE-A217B only Balance report for XE-A217W/XE-A217B only Periodic Report Sample General information Programming Keyboard Layout Prior to ProgrammingXE-A207W/XE-A207B XE-A217W/XE-A217B WD S Mobile phone method XE-A207W/XE-A207B only How to Program Alphanumeric CharactersPC keyboard method XE-A217W/XE-A217B Entering character codes Character code Basic Instructions ProgrammingProgramming screen Programming example Page Article Programming PLU Range Department Price Use the numeric entry PLUDEPT. Code Use the numeric entry PLU range Mainte Functional Programming CA/CHK Sign Use the selective entry DiscountHalo High Amount Lockout Use the numeric entry Percent 0, %2 CID Cash in drawer CHK/CG Check change Check cashing Media Key Programming Foreign Currency Footer Print Use the selective entry Cash key CashCheck key Check1, Check2 TEND. Use the selective entry Credit key Credit1, Credit2 Symbol Use the character entry Foreign currency Exchange1, Exchange2 Function Default Text Function Text Programming Copy Pass Code Use the numeric entry Personnel ProgrammingClerk Auto KEY Use the selective entry Mode Pass Code Manager Training Clerk Code Use the numeric entry CONSECUTIVE# Use the numeric entry Terminal ProgrammingMACHINE# Use the numeric entry GT2 Use the numeric entry Date Use the numeric entry Date/Time SettingDate/time Time Use the numeric entry Optional Feature Selection Euro Change Date Format Use the selective entry Error Use the selective entryBasic System Time Format Use the selective entry Rounding Function Prohibit Function Authority CR in RA/PO Use the selective entry Function SelectionSplit Count Use the selective entry ST Before Tend Use the selective entry Print Selection AMT PLU Use the selective entry Exchange FunctionFooter Use the selective entry Item Journal Use the selective entry Price Convert Use the selective entry Euro ChangeEuro JOB Use the selective entry Report Programming Journal Zero skip Print select Counter EJ Data on Z Use the selective entry Electronic Journal Reset GT Use the selective entryZ1 General report SD Save EJ Use the selective entry Receipt logo Message ProgrammingReceipt Logo Use the character entry Buffering Use the selective entry Device Configuration ProgrammingKeyboard Touch Sound Use the selective entry Printer DisplayOnline Tax system Tax ProgrammingTax 1 through Automatic Sequencing Key Programming Key Text Key Sequence Program reading sequence Reading of Stored ProgramsDescription PLU PGM mode Departments PGM modeSample printouts Functions PGM mode Media PGM mode Function Text PGM mode 109 Mode Pass Code PGM mode Clerk PGM modeManager PGM mode Training clerk PGM mode Optional PGM mode Report PGM mode Message PGM mode Device configuration PGM mode Tax rate PGM mode Auto key PGM mode ROM version PGM mode SD card formatting SD Card ModeInserting and removing an SD memory card Folder creating Folder name selecting Data saving Data loading Recording data Resetting Z reportElectronic Journal Reporting X report Euro status Euro Migration FunctionItems Type B Type C Type D Automatic Euro modification operation Important note Case of Power Failure Operator MaintenanceCase of Printer Error Installing Batteries 122 123 Paper specification Recording paper specificationsInstalling the Paper Roll How to set the paper roll How to cut the paper end 125 Removing the receipt paper roll Removing the Paper Jam Cleaning the Printer Printer Head/Sensor/Roller Opening the Drawer by Hand Removing the Till and the DrawerDrawer Lock Key How to install the fixing angle bracket Installing the Fixing Angle BracketHow to remove the register from the fixing angle bracket Before Calling for Service Fault Checking Specifications 132 For Customers in U.K BLUENeutral BROWNLive