
ANNEX
?Nothing appears on the LCD screen while the
!Check the data network cable is correctly connected to the LAN socket on the
(Refer to ‘Assembling the
?The ITP-5012L phone does not ring and volume is too low.
!Press the [▼Volume▲] button to adjust the volume.
(Refer to ‘Volume Adjustment’ section of the ‘Things You Should Know’ section in this guide.)
?Conversation quality is reduced due to noise and echo.
!If you are using the speakerphone, lift the handset and try speaking.
?Excessive echo is heard during a page announcement or with Auto Answer set.
!If IP phones are too close to each other, sound from one speaker might echo
during a page or on auto answer call.
Keep a reasonable distance between IP phones.
?Caller IDs are not displayed on the LCD screen.
!Confirm with your System Administrator that the caller ID service is available from your Telephone Company.
!If the caller blocks the sending of their caller ID, the caller ID will not be displayed.
!If the caller makes a call from an area where the caller ID cannot be provided (e.g. international calls), the caller ID will not be displayed.
!If the caller makes a call from a public phone, the caller ID will not be displayed.
!If the caller ID received from the Telephone Company is corrupt, the caller ID will not be displayed.
!If the Telephone Company does not send a caller ID, the caller ID will not be displayed.
*Refer to ‘the Caller ID(CID) Presentation’ from the ‘Convenient Features’ section of this guide.
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