Call Transfer from Secretary to Executive | Siemens ITP-5012L

CONVENIENT FEATURES

Call Transfer from Secretary to Executive

The programmed secretary station will receive calls for the executive first and transfer the calls to the executive.

1. After the secretary answers the call

and verifies the nature of the caller’s business, the secretary presses the [Select] button

for [BOSS] in the programmable features screen to notify the executive of the call.

2. The secretary replaces the handset to complete the transfer of the call to the executive.

! If the executive does not answer, the secretary should reconnect with the caller by pressing the [Hold] button.

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© SAMSUNG Electronics Co., Ltd.

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Siemens ITP-5012L manual Call Transfer from Secretary to Executive

Contents

User Guide Copyright Trademarks About this Guide Conventions This page is intentionally left blank Safety Concerns Symbols It may cause a fire or electric shocks It may cause a fire or electric shocks Do not place heavy things on the phone Table of Contents Getting Started Making a Call Answering a Call Convenient Features Application Menus 119 Annex Main Features Preparation Pickup Do Not Disturb Checking the Parts in the Package Name and Features of the ITP-5012L IP phone Front Panel Name and Features of Each PartEMBED LCD Screen Conference Button Bottom Panel of the ITP-5012L Connecting lines to the phone Assembling the ITP-5012L IP phone Using the Desktop Stand Things YOU should Know About Stations and Trunk Lines Soft Menu Screen Programmable Feature ScreenIntroduction of Main Screens Application Menu Screen Background ScreenExecutive Status Display Using the Programmable Feature Screen Using the Soft Menu Screen Choosing a Function Using a Function Code Dial Button Functions Selecting an Input Mode Entering Characters EMBEDEntering Letters of the Alphabet Dial Button Alphabet Entering Special Characters Entering Numbers Adjusting Speaker Volume Volume AdjustmentAdjusting Handset Volume Adjusting Ring Volume Types of Signal Tone Changing the Dial Mode Telephone Status Indicator Button LED Getting Started Entering the Environment Setup ModeSetup Menu Structure Editing Network Settings Getting Started Load & Upgrade Settings Be downloaded, and press the Enter button Setting System Authentication Information Verifying Settings Exiting Setup Dialling Modes Making a CallBefore Making a Call Using a speakerphone Calling Methods Calling Through a Speakerphone Making an Intercom CallCalling Other Stations Busy Station Callback Busy Station Camp-On Calling your system operator Making an Outside Call Making an Outside Call Redial Automatic Redial Busy Line Queuing With Callback Making a New Call Call Park Using Authorization or Account Codes Using Authorization Codes Using an Account Code Redialling the Saved Number Dialling FeaturesSaving the Telephone Number Press the Send button briefly while in standby mode Dialling from your Recent Call Log Speed Dialling Phone Book function Dialling from the Directory Name Personal DIR, System DIR or Station DIR Conference Call Send All menu Conference Groups To establish a new Conference Group This page is intentionally left blank Call Answering Methods Answering a CallBefore Answering a Call Answering a Ringing Intercom Call Answering Using the SpeakerphoneAnswering an Intercom Call Automatic Answering Mode Voice Announce Mode Answering an outside call To Answer using the SpeakerphoneAnswering an Outside Call Universal Answer for Outside Calls Answering Calls at Other Extensions Station Call Pickup Group Call Pickup Answering a Waiting Call Hold an Intercom Call Features Used During a CallDuring an Intercom Call During a Outside Call Hold an Outside Call Hold a Outside Call and Make an Intercom Call Call Transfer Transfer to the Voice Mailbox During Intercom/Trunk Line Calls Conference Mute This page is intentionally left blank Forward All Calls Convenient FeaturesCall Forwarding Forward Busy Forward No Answer Cancel Call Forwarding Forward Busy/No Answer Forward Follow Me Setting/Cancelling DND Do Not Disturb DND Paging Internal External All Meet Me Mr.XXX Your Call is on Trunk line Pickup Hang up by replacing the handset Off-Hook Voice Announce Ohva Ohva Cancel Ohva Reject Ohva Block Messaging Leaving a Station Message Cancelling Station Messages Verify/Return/Delete Station Messages Options REPLY, NEXT, and Clear Programmed Messages Items 16 to Executive/Secretary Hot Line Call Transfer from Secretary to Executive Executive/Secretary Message Entering the Executive/Secretary Message In/Out of Group Group Listening For Listenoff Dialling a Saved Caller Number Caller ID CID PresentationSaving Caller Number Storing the Caller Number to a Speed Dial Number Call Duration Display Viewing the Caller ID of Calls Parked/on Hold Calling the Door Phone Door Phone Related FeaturesAnswering the Door Phone Background Music This page is intentionally left blank Application Menus Navigation ButtonsMenu Button Send Button Cancel Button Enter ButtonDirection button End Button Entering Application Menus Selecting Application Menus Search 1. By Speed Dial No Phone BookSearch By Speed Dial Number Location Search a Telephone Number By Name Search 2. By name Search By Telephone Number Search 3. By phone number Search a Telephone Number By Group Search 4. By group Search 5. By time Search a Telephone Number By TimeRecent Caller Numbers Recent Called Numbers Received Nos Telephone Number Registration Editing Groups # To add a group Deleting All Telephone Numbers Diary Wakeup Call Schedule Registration Alarm ClockDaily Planner Adding/Modifying/Deleting the Schedule Add/edit/delete/delete all a schedule Memo Pad Entering a MemoChecking/Modifying/Deleting/Registering Memo Memo Pad ! 1.Add New Memo Calculator World Time Changing the Time Zone DAY Plus Entering a New D-DAYSearching a List of D-Days Day Plus ! 1. D-Day Add Unit Conversion Message Received Messages Message Charge Received ! 1. Msg. Charge Setting Message Arrival Notice Interval Setting a Message Arrival AlarmReceived ! 2. TextMsg.Setup ! 1. Indi. Interval Received ! 2. TextMsg.Setup ! 2. Indi. Tone Sent Messages Setting/Clearing Message DisplayReceived ! 2. TextMsg.Setup ! 3. Show Contents Writing a Message Retrieving and Sending a MessageWrite & Sent ! 1. Write Message ! 1. Write New Message Write & Sent ! 1. Write Message ! 2. Invoke Message Managing the Sent Message Box Write & Sent ! 2. Outgoing Message Draft ! 1. New Message DraftNew Draft Message Registration Searching Messages Draft ! 2. Search Message Selecting a Ring Type Ringer Volume Off-hook Volume Handset Volume Speaker Volume BGM Volume Volume Menu button to set Save or Edit to insert a new destination Configuration Changing a Password Setting the Answering Mode Locking a IP phone Setting the Boss Answering Mode Language Setting the Method of CID Display Setting Absent Messages Displaying Internal Calls Dial Mode Station ON/OFF Application Menus My Phone Select BG Entering the Name Network Information Enbloc Timeout Viewing Status Information News Color Config. Reset Privacy Option Version Information Troubleshooting ? The phone does not boot when the power is connected? The phone does function after booting Annex ? Caller IDs are not displayed on the LCD screen ? The ITP-5012L phone does not ring and volume is too low? Conversation quality is reduced due to noise and echo ? An alarm does not ring at the programmed time Product Specifications