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ITP-5012L
manual
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Models:
ITP-5012L
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Troubleshooting
Specs
Types of Signal Tone
Password
Symbols
Telephone Status Indicator
Connecting lines to the phone
Config. Reset
Setup Menu Structure
Enbloc Timeout
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ABOUT THIS GUIDE
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Page II
© SAMSUNG Electronics Co., Ltd.
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Contents
User Guide
Copyright Trademarks
About this Guide
Conventions
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Safety Concerns
Symbols
It may cause a fire or electric shocks
It may cause a fire or electric shocks
Do not place heavy things on the phone
Table of Contents
Getting Started
Making a Call
Answering a Call
Convenient Features
Application Menus
119
Annex
Main Features
Preparation
Pickup
Do Not Disturb
Checking the Parts in the Package
Name and Features of the ITP-5012L IP phone
Front Panel
Name and Features of Each PartEMBED
LCD Screen
Conference Button
Bottom Panel of the ITP-5012L
Connecting lines to the phone
Assembling the ITP-5012L IP phone
Using the Desktop Stand
Things YOU should Know
About Stations and Trunk Lines
Introduction of Main Screens
Programmable Feature Screen
Soft Menu Screen
Executive Status Display
Background Screen
Application Menu Screen
Using the Programmable Feature Screen
Using the Soft Menu Screen
Choosing a Function
Using a Function Code
Dial Button Functions
Selecting an Input Mode
Entering Characters
EMBEDEntering Letters of the Alphabet
Dial Button Alphabet
Entering Special Characters
Entering Numbers
Adjusting Handset Volume
Volume Adjustment
Adjusting Speaker Volume
Adjusting Ring Volume
Types of Signal Tone
Changing the Dial Mode
Telephone Status Indicator
Button LED
Setup Menu Structure
Entering the Environment Setup Mode
Getting Started
Editing
Network Settings
Getting Started
Load & Upgrade Settings
Be downloaded, and press the Enter button
Setting System Authentication Information
Verifying Settings
Exiting Setup
Before Making a Call
Making a Call
Dialling Modes
Using a speakerphone
Calling Methods
Calling Other Stations
Making an Intercom Call
Calling Through a Speakerphone
Busy Station Callback
Busy Station Camp-On
Calling your system operator
Making an Outside Call
Making an Outside Call
Redial
Automatic Redial
Busy Line Queuing With Callback
Making a New Call
Call Park
Using Authorization or Account Codes
Using Authorization Codes
Using an Account Code
Saving the Telephone Number
Dialling Features
Redialling the Saved Number
Press the Send button briefly while in standby mode
Dialling from your Recent Call Log
Speed Dialling
Phone Book function
Dialling from the Directory Name
Personal DIR, System DIR or Station DIR
Conference Call
Send All menu
Conference Groups
To establish a new Conference Group
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Before Answering a Call
Answering a Call
Call Answering Methods
Answering an Intercom Call
Answering Using the Speakerphone
Answering a Ringing Intercom Call
Automatic Answering Mode
Voice Announce Mode
Answering an Outside Call
To Answer using the Speakerphone
Answering an outside call
Universal Answer for Outside Calls
Answering Calls at Other Extensions
Station Call Pickup
Group Call Pickup
Answering a Waiting Call
During an Intercom Call
Features Used During a Call
Hold an Intercom Call
During a Outside Call
Hold an Outside Call
Hold a Outside Call and Make an Intercom Call
Call Transfer
Transfer to the Voice Mailbox
During Intercom/Trunk Line Calls
Conference
Mute
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Call Forwarding
Convenient Features
Forward All Calls
Forward Busy
Forward No Answer
Cancel Call Forwarding
Forward Busy/No Answer
Forward Follow Me
Setting/Cancelling DND
Do Not Disturb DND
Paging
Internal
External
All
Meet Me
Mr.XXX Your Call is on Trunk line
Pickup
Hang up by replacing the handset
Off-Hook Voice Announce Ohva
Ohva Cancel
Ohva Reject
Ohva Block
Messaging
Leaving a Station Message
Cancelling Station Messages
Verify/Return/Delete Station Messages
Options REPLY, NEXT, and Clear
Programmed Messages
Items 16 to
Executive/Secretary Hot Line
Call Transfer from Secretary to Executive
Executive/Secretary Message
Entering the Executive/Secretary Message
In/Out of Group
Group Listening
For Listenoff
Saving Caller Number
Caller ID CID Presentation
Dialling a Saved Caller Number
Storing the Caller Number to a Speed Dial Number
Call Duration Display
Viewing the Caller ID of Calls Parked/on Hold
Answering the Door Phone
Door Phone Related Features
Calling the Door Phone
Background Music
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Application Menus
Navigation Buttons
Menu Button
Send Button
Cancel Button
Enter Button
Direction button
End Button
Entering Application Menus
Selecting Application Menus
Search By Speed Dial Number Location
Phone Book
Search 1. By Speed Dial No
Search a Telephone Number By Name
Search 2. By name
Search By Telephone Number
Search 3. By phone number
Search a Telephone Number By Group
Search 4. By group
Recent Caller Numbers
Search a Telephone Number By Time
Search 5. By time
Recent Called Numbers
Received Nos
Telephone Number Registration
Editing Groups
# To add a group
Deleting All Telephone Numbers
Diary
Wakeup Call
Daily Planner
Alarm Clock
Schedule Registration
Adding/Modifying/Deleting the Schedule
Add/edit/delete/delete all a schedule
Memo Pad
Entering a Memo
Checking/Modifying/Deleting/Registering Memo
Memo Pad ! 1.Add New Memo
Calculator
World Time
Changing the Time Zone
DAY Plus
Entering a New D-DAY
Searching a List of D-Days
Day Plus ! 1. D-Day Add
Unit Conversion
Message
Received Messages
Message Charge
Received ! 1. Msg. Charge
Setting Message Arrival Notice Interval
Setting a Message Arrival Alarm
Received ! 2. TextMsg.Setup ! 1. Indi. Interval
Received ! 2. TextMsg.Setup ! 2. Indi. Tone
Received ! 2. TextMsg.Setup ! 3. Show Contents
Setting/Clearing Message Display
Sent Messages
Writing a Message
Retrieving and Sending a Message
Write & Sent ! 1. Write Message ! 1. Write New Message
Write & Sent ! 1. Write Message ! 2. Invoke Message
Managing the Sent Message Box
Write & Sent ! 2. Outgoing Message
New Draft Message Registration
Draft
Draft ! 1. New Message
Searching Messages
Draft ! 2. Search Message
Selecting a Ring Type
Ringer Volume
Off-hook Volume
Handset Volume
Speaker Volume
BGM Volume
Volume
Menu button to set Save or Edit to insert a new destination
Configuration
Changing a Password
Setting the Answering Mode
Locking a IP phone
Setting the Boss Answering Mode
Language
Setting the Method of CID Display
Setting Absent Messages
Displaying Internal Calls
Dial Mode
Station ON/OFF
Application Menus
My Phone
Select BG
Entering the Name
Network Information
Enbloc Timeout
Viewing Status Information
News Color
Config. Reset
Privacy Option
Version Information
Troubleshooting
? The phone does not boot when the power is connected
? The phone does function after booting
Annex
? Conversation quality is reduced due to noise and echo
? The ITP-5012L phone does not ring and volume is too low
? Caller IDs are not displayed on the LCD screen
? An alarm does not ring at the programmed time
Product Specifications
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