Caller ID CID Presentation | Siemens ITP-5012L guide

CONVENIENT FEATURES

8. Caller ID (CID) Presentation

The OfficeServ system can be set to display not only the number but also the name of the caller prior to answering a call. The presentation of the Caller Id is an optional service provided by your telephone company. CID Presentation is applicable to both ISDN and analogue PSTN lines. To activate the CID features you must have the feature keys programmed in you Programmable Feature key screen. Refer to your System Administrator to ensure the service is available on your phone lines and the features specified below are available on your ITP-5012L phone. However, the CID may not be provided in cases listed below.

-When the caller requested non disclosure of his or her phone number.

-When the caller call from regions where the CID Presentation service is not provided(Example : International calls).

-When the caller calls from a public phone.

-When the information received is damaged or not complete.

-When the telephone company fails to transmit the CID.

To set the display type of the CID Presentation, refer to the description in ‘Setting the Method of CID Display’ of the ‘Configuration’ section of the ‘Application Menus’ part in this guide.

Saving Caller Number

After answering the call press the [Select] button for [SAVE] displayed in the programmable features screen.

Dialling a Saved Caller Number

Dial [1][7] to dial the saved number.

![1][7] is the function code for dialling a Saved Caller Number.

© SAMSUNG Electronics Co., Ltd.

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Siemens ITP-5012L manual Caller ID CID Presentation, Saving Caller Number, Dialling a Saved Caller Number

Contents

User Guide Copyright Trademarks Conventions About this Guide This page is intentionally left blank Symbols Safety Concerns It may cause a fire or electric shocks It may cause a fire or electric shocks Do not place heavy things on the phone Table of Contents Getting Started Making a Call Answering a Call Convenient Features Application Menus 119 Annex Preparation Main Features Pickup Do Not Disturb Checking the Parts in the Package Front Panel Name and Features of the ITP-5012L IP phone LCD Screen Name and Features of Each PartEMBED Conference Button Bottom Panel of the ITP-5012L Assembling the ITP-5012L IP phone Connecting lines to the phone Using the Desktop Stand About Stations and Trunk Lines Things YOU should Know Introduction of Main Screens Programmable Feature ScreenSoft Menu Screen Executive Status Display Background ScreenApplication Menu Screen Using the Programmable Feature Screen Using the Soft Menu Screen Choosing a Function Dial Button Functions Using a Function Code Entering Characters Selecting an Input Mode Dial Button Alphabet EMBEDEntering Letters of the Alphabet Entering Numbers Entering Special Characters Adjusting Handset Volume Volume AdjustmentAdjusting Speaker Volume Adjusting Ring Volume Changing the Dial Mode Types of Signal Tone Button LED Telephone Status Indicator Setup Menu Structure Entering the Environment Setup ModeGetting Started Editing Network Settings Getting Started Load & Upgrade Settings Be downloaded, and press the Enter button Setting System Authentication Information Exiting Setup Verifying Settings Before Making a Call Making a CallDialling Modes Calling Methods Using a speakerphone Calling Other Stations Making an Intercom CallCalling Through a Speakerphone Busy Station Callback Calling your system operator Busy Station Camp-On Making an Outside Call Making an Outside Call Redial Automatic Redial Busy Line Queuing With Callback Call Park Making a New Call Using Authorization Codes Using Authorization or Account Codes Using an Account Code Saving the Telephone Number Dialling FeaturesRedialling the Saved Number Dialling from your Recent Call Log Press the Send button briefly while in standby mode Phone Book function Speed Dialling Personal DIR, System DIR or Station DIR Dialling from the Directory Name Send All menu Conference Call Conference Groups To establish a new Conference Group This page is intentionally left blank Before Answering a Call Answering a CallCall Answering Methods Answering an Intercom Call Answering Using the SpeakerphoneAnswering a Ringing Intercom Call Voice Announce Mode Automatic Answering Mode Answering an Outside Call To Answer using the SpeakerphoneAnswering an outside call Universal Answer for Outside Calls Station Call Pickup Answering Calls at Other Extensions Group Call Pickup Answering a Waiting Call During an Intercom Call Features Used During a CallHold an Intercom Call Hold an Outside Call During a Outside Call Hold a Outside Call and Make an Intercom Call Call Transfer Transfer to the Voice Mailbox Conference During Intercom/Trunk Line Calls Mute This page is intentionally left blank Call Forwarding Convenient FeaturesForward All Calls Forward No Answer Forward Busy Forward Busy/No Answer Cancel Call Forwarding Forward Follow Me Do Not Disturb DND Setting/Cancelling DND Internal Paging External All Meet Me Mr.XXX Your Call is on Trunk line Hang up by replacing the handset Pickup Off-Hook Voice Announce Ohva Ohva Reject Ohva Cancel Ohva Block Leaving a Station Message Messaging Cancelling Station Messages Options REPLY, NEXT, and Clear Verify/Return/Delete Station Messages Items 16 to Programmed Messages Executive/Secretary Hot Line Call Transfer from Secretary to Executive Executive/Secretary Message Entering the Executive/Secretary Message In/Out of Group For Listenoff Group Listening Saving Caller Number Caller ID CID PresentationDialling a Saved Caller Number Storing the Caller Number to a Speed Dial Number Viewing the Caller ID of Calls Parked/on Hold Call Duration Display Answering the Door Phone Door Phone Related FeaturesCalling the Door Phone Background Music This page is intentionally left blank Navigation Buttons Application MenusMenu Button Send Button Enter Button Cancel ButtonDirection button End Button Selecting Application Menus Entering Application Menus Search By Speed Dial Number Location Phone BookSearch 1. By Speed Dial No Search 2. By name Search a Telephone Number By Name Search 3. By phone number Search By Telephone Number Search 4. By group Search a Telephone Number By Group Recent Caller Numbers Search a Telephone Number By TimeSearch 5. By time Received Nos Recent Called Numbers Telephone Number Registration # To add a group Editing Groups Deleting All Telephone Numbers Wakeup Call Diary Daily Planner Alarm ClockSchedule Registration Add/edit/delete/delete all a schedule Adding/Modifying/Deleting the Schedule Entering a Memo Memo PadChecking/Modifying/Deleting/Registering Memo Memo Pad ! 1.Add New Memo Calculator Changing the Time Zone World Time Entering a New D-DAY DAY PlusSearching a List of D-Days Day Plus ! 1. D-Day Add Unit Conversion Received Messages Message Received ! 1. Msg. Charge Message Charge Setting a Message Arrival Alarm Setting Message Arrival Notice IntervalReceived ! 2. TextMsg.Setup ! 1. Indi. Interval Received ! 2. TextMsg.Setup ! 2. Indi. Tone Received ! 2. TextMsg.Setup ! 3. Show Contents Setting/Clearing Message DisplaySent Messages Retrieving and Sending a Message Writing a MessageWrite & Sent ! 1. Write Message ! 1. Write New Message Write & Sent ! 1. Write Message ! 2. Invoke Message Write & Sent ! 2. Outgoing Message Managing the Sent Message Box New Draft Message Registration DraftDraft ! 1. New Message Draft ! 2. Search Message Searching Messages Selecting a Ring Type Off-hook Volume Ringer Volume Speaker Volume Handset Volume Volume BGM Volume Menu button to set Save or Edit to insert a new destination Changing a Password Configuration Locking a IP phone Setting the Answering Mode Language Setting the Boss Answering Mode Setting the Method of CID Display Displaying Internal Calls Setting Absent Messages Station ON/OFF Dial Mode Application Menus Select BG My Phone Network Information Entering the Name Viewing Status Information Enbloc Timeout News Color Privacy Option Config. Reset Version Information ? The phone does not boot when the power is connected Troubleshooting? The phone does function after booting Annex ? Conversation quality is reduced due to noise and echo ? The ITP-5012L phone does not ring and volume is too low? Caller IDs are not displayed on the LCD screen ? An alarm does not ring at the programmed time Product Specifications