Siemens V4.0 manual Is the Server Running?, Are All of the Server Services Running?

Troubleshooting Troubleshooting Procedures

If all users of a server are experiencing a problem, then you should start with more basic assessments of the state of the server. These are described in the following sections.

Is the Server Running?

It is worthwhile to verify that the server is actually running. You can do this easily by entering the following command at the system command prompt:

asx status

The system display should include the following (at a minimum):

AS/X / NetBIOS processes:

UID	PID	PPID	C	STIME	TTY	TIME CMD
root 19787		1	0	15:17:08	?	0:00 nbrfcdaemon
root 19916 19836			0	15:17:14	?	0:04 lmx.srv -s 1
root 19945		1	0	15:17:16	?	0.06	lmx.dmn
root 19836		1	0	15:17:11	?	0:01	lmx.ctrl

This display indicates that the three required server processes are in fact running, the daemon (lmx.dmn), the control process (lmx.ctrl) and at least one worker process (lmx.srv). You also may see other processes, such as lmx.browser and lmx.alerter.

The NetBIOS process nbrfcdaemon is always required.

Additional multiple worker processes, each with a unique number displayed at the end of the line, may be displayed. The server spawns new worker processes based on the number of clients supported by the server. As more client sessions are started, more lmx.srv processes may be started, each with a unique process ID and number. This is normal.

If the server is not running, use the net start server command at the command prompt.

Are All of the Server Services Running?

If one of the required server processes is not running, determine whether all of the server services started properly. A situation can occur when several server processes are running but you still cannot use the server because a particular service did not start. This is especially true for the Net Logon service. To check which services are running, enter the following command at the command prompt:

net start

The system displays a list of the services that currently are active on the server.

It is critical that the Net Logon and Server services are displayed. If they are not shown, then the server has a problem. Often the Net Logon service will not start because of a problem with the server name, domain name, or domain configuration.

Check the error logs for problems as described later in this chapter.

Product Manual U7613-J-Z815-6-76