Siemens V4.0 manual Print jobs in the queue are not printing

Troubleshooting Solving Printing Problems

Problem

Print jobs in the queue are not printing.

Resolution

1.Verify that the printer cable is connected according to the printer manufacturer’s instruc- tions.

2.Verify that the printer is turned on, selected (on-line), has paper, is not jammed, and has no other obvious problems.

3.Verify that the printer or printer queue has not been paused, held, or is in error. If it has been paused or held, continue or restart the printer or print queue.

4.Verify that you can print from the UNIX system console. If not, consult your UNIX system documentation.

Problem

A shared client printer is connected to parallel port LPT1 or PRN on your client computer. Print jobs sent to that printer over the network (rather than locally) do not print although print jobs sent from your owner client computer do print, indicating that the printer itself is opera- tional.

Resolution

Enter the net use command. If the display shows that the LPT1 or PRN port ID is linked to the printer, unlink that port ID; then link an unused port ID to the printer. The LPT1 or PRN port must be reserved for the physical connection to the printer.

Problem

You are using an application at a client to which a shared client printer is connected and occasionally your keyboard locks for a few seconds, especially when a print job is in progress.

Resolution

This hesitation at the keyboard is normal under these circumstances, especially when the printer is connected to a serial port.

Product Manual U7613-J-Z815-6-76