Instruction Manual
Statistics
The Statistics report provides a snapshot of the data traffic and other activities and operations of your gateway.
Support Reports
The Support Report provides useful status information that will assist the StarTech.com technical support team to solve any problems you may experience with your ECS0016.
If you do experience a problem and have to contact support, you have the option of including the Support Report with your email support request.
To generate a Support Report:
1.Select the Status: Support Report menu option and you will be presented with a snapshot of your gateway’s status.
2.Save the file as a text file (.txt) to an easily accessible location.
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