Troubleshooting

Troubleshooting: Upgrading

 

Table A-2

 

 

Problem

Possible cause/steps to take

Problems with

 

 

upgrading

 

 

Your previous configuration

If you are using a previous version of Pylon,

 

 

settings do not appear when

you need to record manually any configura-

 

you access Pylon.

tion settings from your Pylon Configuration

 

 

Database (pyloncfg.nsf) that you want to

 

 

save.

 

 

When you install the current version of

 

 

Pylon, your old configuration database (typ-

 

 

ically found at C:\Lotus\Notes\Data or

 

 

C:\Lotus\Domino\Data) is renamed to

 

 

include a date and time extension, for

 

 

example, pyloncfg.nsf.11-19-2001-171857.

 

 

You cannot reuse the renamed configura-

 

 

tion database with the current version of

 

 

Pylon. However, to access the database to

 

 

review a previous configuration setting, do

 

 

the following:

 

 

1. Delete the date and time extension.

 

 

2. Rename the file to something other

 

 

than pyloncfg.nsf, for example, old.nsf.

 

 

3. Double-click the file to open the

 

 

database in Lotus Notes.

 

 

4. Record your configuration settings to

 

 

duplicate them in the current version.

 

 

 

Desktop User Guide for Pylon Conduit and Pylon Pro, Version 5.4 / 181

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Sybase Desktop manual Troubleshooting Upgrading, Problems with