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Sybase Desktop manual Synchronization issues

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Appendix D

Synchronization issues

The automatic design conversions are done during Desktop overwrites Handheld sync transfers. When you update a design in Notes, you must update the Pylon Pro designs on the Palm OS or Pocket PC OS device by initiating a Desktop overwrites Handheld sync.

208 / iAnywhere Solutions, Inc.

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Sybase Desktop manual Synchronization issues

Contents

Desktop User Guide Pylon Conduit and Pylon Pro VersionPage Table of Contents Installing Syncing Lotus Notes PIM applicationsAccessing PIM applications on your device Syncing custom databases Pylon Pro onlyAppendices Working with custom databases on a Pocket PC OS deviceAppendix B. Setting up Pylon for multiple users Overview Default field mappingsTable of Contents IAnywhere Solutions, Inc List of Tables List of Tables 10 / iAnywhere Solutions, Inc List of Figures Memo Pad-specific filter settings List of Figures List of Figures 14 / iAnywhere Solutions, Inc Before you begin Page About this guide Focus of this guide How this guide is organized Text conventions ConventionsGraphics conventions Related publications Technical support Contacting iAnywhere SolutionsRegistering as a Named Contact Application development customizing iAnywhere software Using the Sybase Online Support ServicesProduct information Feedback on documentationChapter 24 / iAnywhere Solutions, Inc Getting started Page Introduction Installation, configuration, and security About Pylon Conduit and Pylon ProAbout Pylon Conduit About Pylon ProPylon Pro on your mobile device Synchronization between your desktop and your deviceSystem requirements Lotus Notes/Domino Server requirementsDesktop computer requirements Mobile device requirementsSupporting Word and Excel email attachments on Palm OS Mail overview Overview of Lotus Notes applications in PylonCalendar overview Address Book overview To Do List overviewMemo Pad Palm only overview Expense Palm only overviewInstalling Installation checklist OverviewBefore you install Record your current Pylon configuration settingsUninstall other versions of Pylon Tasks for existing Pylon usersUninstall or disable other PIM conduits Uninstall Pocket PC first if switching to a Palm deviceMake sure Domino Server is not running on the same machine Establish a partnership with ActiveSync Pocket PC onlyTypical Installing PylonCustom Pylon installer Welcome panel 2Pylon installer License Agreement panel Pylon installer Select Lotus Notes Installation panel42 / iAnywhere Solutions, Inc 4Pylon installer Select Internet Security Option panel 5Pylon installer Custom Pylon Setup panel 6Pylon installer Select Palm Users panel Pylon installer Select Additional CE Devices panel Installing Configuring Pylon Modifying your Pylon installation Pylon installer Welcome panel for maintenance install Repairing your Pylon installation Uninstalling Pylon from your desktop computer Uninstalling PylonUninstalling version 5.4.1 for Pocket PC OS or Palm OS Uninstalling older versions for Pocket PC OS Uninstalling older versions for Palm OSUninstalling from a Pocket PC OS device Uninstalling from your mobile deviceUninstalling from a Palm OS device Syncing Lotus Notes PIM applications Page Configuring basic PIM sync settings PIM configuration task checklist Overview of configuration tasks and documentationRoadmap to Pylon configuration instructions Configuring basic PIM sync settings Accessing Pylon on your desktop computer Opening the Pylon Configuration DatabaseStartProgramsPylon for platformPylon Configuration Database Click FileDatabaseOpenOpening your Pylon Configuration document Pylon Configuration Database3Your Pylon configuration document Application names on different device platforms Disabling or enabling a PIM application Setting the sync Action Sync Action options4Select Keywords panel Choosing a sync filter Filter Choose this filter to68 / iAnywhere Solutions, Inc Configuring basic PIM sync settings Chapter 70 / iAnywhere Solutions, Inc Customizing Pylon Making a copy of a sync filter 1All available pre- defined filtersCustomizing Pylon Customizing a sync filter Making changes to Custom Field Mapping Making generic changes to a sync filter Filter Information section Double-clickFully Defined OptionsLotus Notes Configuration section Device Configuration section 80 / iAnywhere Solutions, Inc Mail Configuration section Making Mail-specific changes to a sync filterAttachment types to sync Custom Field Mapping section Palm only Making Calendar-specific changes to a sync filterClick Save Filter Calendar Configuration section 5Calendar-specific filter settingsMaking Address Book-specific changes to a sync filter Custom Field Mapping section7To Do List-specific filter settings Making To Do List-specific changes to a sync filterTo Do List Configuration section Making Memo Pad-specific changes to a sync filter Memo Pad Configuration sectionMaking changes to the My Journal filter Palm only Making Expense-specific changes to a sync filter Palm only 90 / iAnywhere Solutions, Inc Syncing additional application databases or views 92 / iAnywhere Solutions, Inc Creating a new filter for the additional database or view 94 / iAnywhere Solutions, Inc Syncing your device Changing the sync Action on the additional database or viewChapter 96 / iAnywhere Solutions, Inc Accessing PIM applications on your device Accessing Pylon on your Pocket PC OS device Syncing your Windows Mobile 5 device1ActiveSync Options dialog box Deleting Mail on Pocket PC OS Using Mail on Pocket PC OSYour Inbox, tap ToolsEmpty Deleted Items Using Calendar on Pocket PC OS Device102 / iAnywhere Solutions, Inc Accessing PIM applications on your device Repeats Options Creating and modifying Calendar events on your device 106 / iAnywhere Solutions, Inc Using Address Book on Pocket PC OS Accessing your Calendar on Pocket PCAccessing additional Calendars on Pocket PC OS Accessing additional Address Books on Pocket PC OSWorking with To Do items on your desktop and on your device Using To Do List on Pocket PC OSTap StartContacts Repeats Options 110 / iAnywhere Solutions, Inc Accessing additional To Do List databases on Pocket PC OS Accessing To Do List on Pocket PCTap StartTasks Accessing Pylon on your Palm OS device Using Mail on Palm OSSyncing your Palm OS device Deleting Mail on Palm OSAccessing additional Mail databases on Palm OS Using Calendar on Palm OS Lotus NotesPalm OS versions prior to 116 / iAnywhere Solutions, Inc Event Types 118 / iAnywhere Solutions, Inc Creating and modifying Calendar events on your device 120 / iAnywhere Solutions, Inc Accessing PIM applications on your device Accessing your Calendar on Palm Accessing additional Calendars on Palm OS via Pylon SelectAccessing Pylon Select 124 / iAnywhere Solutions, Inc Using Address Book on Palm OS Accessing additional Address Book databases on Palm OSUsing To Do List on Palm OS Working with To Do List on your desktop and on your deviceLotus Notes 128 / iAnywhere Solutions, Inc Using Memo Pad on Palm OS Accessing your To Do List on Palm OSAccessing additional To Do Lists on Palm OS Accessing additional Memo Pad databases on Palm OSUsing Expense on Palm OS Accessing additional Expense databases on Palm OSSyncing custom databases Pylon Pro onlyPage Syncing custom databases Custom database configuration task checklist Creating a Pylon Pro filter to sync a custom database 2Filter configuration document Syncing custom databases Pylon Pro Filter Custom Mapping Options Enabling or disabling Pylon Pro Select Keywords Selecting a Pylon Pro sync filterFilter Setting sync action 5Select Keywords panel for Pylon Pro ActionMaking changes to a Pylon Pro sync filter 7Pylon Pro Sample 1 filter, default settings Enabling additional databases De-activating a custom database De-activating and re-activating a custom databaseRe-activating a custom database Chapter 146 / iAnywhere Solutions, Inc Working with custom databases on a Pocket PC OS device 148 / iAnywhere Solutions, Inc Installing custom databases on a Pocket PC OS device Viewing custom databases on a Pocket PC OS device Navigating custom databases on a Pocket PC OS DeviceTap StartPylon Pro 2Pylon Pro database List View on Pocket Tap ViewList View4Read View on a Pocket PC OS device Changing column attributes 6Pylon Pro Column attributesResizing columns Making changes to custom databases on a Pocket PC OS device Creating a new recordEditing a record Deleting a recordWorking with text Entering textSelecting text Editing functionsEditing date fields 7Date field calendar on a Pocket PC OS deviceDeleting a database 8Delete database popup on a Pocket PC OS deviceWorking with custom databases on a Palm OS device 160 / iAnywhere Solutions, Inc Installing custom databases on a Palm OS device Opening Pylon Pro on a Palm OS device Navigating custom databases on a Palm OS DevicePylon Pro Workspace on a Palm OS device Navigating custom databases in the Pylon Pro Workspace Navigating custom databases in List View Changing column attributesSample Database Pylon Pro List View Tap OptionsColumnsTap OptionsRestore Defaults Restoring column defaultsResizing columns Using Categories Navigating the Pylon Pro Read ViewNavigating the Pylon Pro Edit View Sample Database Record item in Read ViewViewing Built-in help for a field 7Viewing help for the User List fieldMaking changes to custom databases on a Palm OS device Tap Record Tap Delete ItemsWorking with notes Attaching and editing a noteDeleting a note Pylon Pro Note ViewWorking with images Adding or editing an imageDeleting an Image Sample signature Pylon Pro Image ViewEditing text fields Editing record fieldsEditing time fields Editing information in a pop-up list Editing checkbox fieldsEditing lookup fields Assigning the record to a categorySetting global preferences Marking the record privateTap OptionsPropterties Tap PreferencesUsing the Palm Find function with Pylon Pro Chapter 176 / iAnywhere Solutions, Inc Appendices Page Appendix A. Troubleshooting Troubleshooting Installing Table A-1 Problems with installationProblems with Troubleshooting UpgradingUpgrading Viewing log messages Troubleshooting Using the Pylon Log databaseChanging the Log Level Troubleshooting Problems with first sync Troubleshooting SyncingTable A-3Problems with your first sync FileDatabaseOpen, then selecting Other problems with syncing Other problems with syncingClick FileToolsUser ID 188 / iAnywhere Solutions, Inc Troubleshooting Accessing Pylon Configuration document Troubleshooting Using Pylon with M-Business Anywhere client Problems usingAnywhere client Pylon withAppendix B. Setting up Pylon for multiple users Setup Instructions Setting up Pylon for multiple Pocket PC OS usersRequirements Click ToolsAdd/Remove Programs Setting up Pylon for multiple Palm OS users Setting up Pylon for multiple users Appendix B 196 / iAnywhere Solutions, Inc About Multi PC Support Palm OS only Copying your Pylon configuration Click Edit ConfigurationAbout Multi PC Support Palm OS only Enabling Multi PC SupportReplicating your Lotus Notes databases and syncing Click FileReplicationReplicateAppendix C 200 / iAnywhere Solutions, Inc Appendix D. Creating device- friendly Notes databases About SmartDesigner General design guidelines Forms Views Icons FigureD-1Database icon in Lotus NotesUnsupported design objects Synchronization issues Appendix E. Implementing on- device database lookups About on-device database lookups Creating a lookup field in a Lotus Notes database Creating a lookup field mappingRetrieving additional fields Synchronization issuesChoices Triggering a bar code scan for lookups Designing a bar code lookup databaseTriggering a bar code scan for text/numeric values Appendix E 214 / iAnywhere Solutions, Inc Appendix F. Custom field mapping on Palm Appendix F Default field mappings Table F-1Default field mappings on PalmPalm field name Comments Memo Pad Appendix F 220 / iAnywhere Solutions, Inc Symbols Index222 / iAnywhere Solutions, Inc Index 224 / iAnywhere Solutions, Inc Index 226 / iAnywhere Solutions, Inc