Sybase Desktop manual Troubleshooting Using Pylon with M-Business Anywhere client, Problems using

Appendix A

Troubleshooting: Using Pylon with M-Business Anywhere client

Table A-6
	Problem	Possible cause/steps to take
Problems using
Pylon with
	You install Pylon and M-Busi-	These two products work together, but you
M-Business
	ness Anywhere client one	must install one, perform a sync, then
Anywhere client
	after another, but Pylon does	install the other. If you do not sync in
	not seem to be installed on	between, Pylon Conduit will not install cor-
	the device.	rectly.
		To solve this problem, with M-Business Any-
		where client installed:
		1. Uninstall Pylon from the desktop and
		the device. See “Uninstalling Pylon”
		(page 52).
		2. Sync your device.
		3. Reinstall Pylon. See “Installing Pylon”
		(page 39).
	You sync wirelessly, but per-	If you are syncing wirelessly, you can per-
	forming a Modem Sync in	form a Modem Sync to sync your M-Busi-
	M-Business Anywhere client	ness Anywhere client channels, but you also
	does not sync your Lotus	will have to perform a sync using ActiveSync
	Notes applications.	in order to sync Pylon and your Lotus Notes
		PIM applications.

190 / iAnywhere Solutions, Inc.