M102E/M501 TRS

M102E/M501 TRS

Addendum to Appendix C M101E Manual (P/N 04740)

Warranty/Repair

Questionnaire

Model 102E

TELEDYNE

INSTRUMENTS

Advanced Pollution Instrumentation

A Teledyne Technologies Company

Company: _________________________ Contact Name: _____________________________

Phone Number: ___________ Fax Number: _____________ Email: ____________________

Site Address: __________________________________________________________________

Can we connect to the instrument? If so, provide IP address or modem #:___________________

Model 102E Serial Number: _____________________ Firmware revision: _________________

The serial number can be found on the back of the instrument, the firmware revision is displayed in the upper left corner of the display when pressing SETUP on the front panel (Example: C.3).

1.List all front panel error/warning messages:_________________________________________

______________________________________________________________________________

2.Please complete the following table: (Depending on options installed, not all test parameters shown below may be available in your instrument)

PARAMETER

RECORDED

ACCEPTABLE

PARAMETER

RECORDED

ACCEPTABLE

VALUE

VALUE

VALUE

VALUE

 

 

RANGE

ppb/ppm

50 ppb - 20 ppm

SO2 SLOPE

 

1.0

± 0.3

 

 

 

 

 

 

 

S02 STB

ppb

≤ 1 ppb with zero

TRS SLOPE

 

1.0

± 0.3

 

 

air

 

 

 

 

TRS STB

ppb

≤ 1 ppb with zero

SO2 OFFS

mV

< 250

 

 

air

 

 

 

 

SAMP FL

cm³/min

500 ± 50

TRS OFFS

mV

< 250

 

 

 

 

 

 

 

PMT signal

mV

-20 to 150

HVPS

V

5500-900

with zero air

 

 

 

 

 

 

 

 

 

 

 

 

 

PMT signal at

mV

0-5000

ETEST

mV

2000

± 1000

span gas conc

ppb/ppm

0-20 000 ppb

 

 

 

 

 

 

 

 

 

 

 

NORM PMT at

mV

0-5000

OTEST

mV

2000

± 1000

span gas conc

ppb/ppm

0-20 000 ppb

 

 

 

 

 

 

 

 

 

 

 

 

UV LAMP

mV

2 000 to 4 000

RCELL TEMP

°C

50 ± 1

 

 

 

 

 

 

STR. LGT

ppm

≤ 100 ppb/ zero

BOX TEMP

°C

Ambient + ~5

 

 

air

 

 

 

 

DARK PMT

mV

-50 to 200

PMT TEMP

°C

7

± 2

 

 

 

 

 

 

DARK LAMP

mV

-50 to 200

IZS TEMP

°C

50 ± 3

 

 

 

 

 

 

 

3.Has the analyzer been checked for leaks? Yes Warranty/Repair No TELEDYNE For proper flows? Yes INSTRUMENTS No 05517 Rev A

4.What are the failure symptoms? _________________________________________________

______________________________________________________________________________

______________________________________________________ Continue on back if necessary

5.Which tests have you done trying to solve the problem? _______________________________

______________________________________________________________________________

________________________________________________________ Continue on back if necessary

6.If possible, fax a portion of a strip chart or email a data file to customer service.

CUSTOMER SERVICE CONTACT INFORMATION: 6565 Nancy Ridge Drive, San Diego, CA 92121.

PHONE: +1 858 657 9800 or 1-800 324 5190. FAX: +1 858 657 9816.

EMAIL: api-customerservice@teledyne.com.

You can access and submit an online version of this form at http://www.teledyne-api.com/forms/csforM102E.asp

05517 Rev A

C-1

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Teledyne manual M102E/M501 TRS, Warranty/Repair Questionnaire Model 102E, Teledyne, Instruments, Rev A