3. Reception Trouble
Check the following points if you are having trouble receiving documents.If you cannot rectify the problem with the points below, or the problem not listed below, call service for assistance.
Trouble | Check Point |
|
|
Originals cannot be received | • Did you wait for the bell to ring before you picked up the handset? |
even if the [MONITOR/PAUSE] | • Did you wait for the bell to ring before you picked up the handset? |
button is pressed, “RECEIVE” | Did you replace the handset before you pressed the [START] but- |
is displayed and the [START] | ton? When you answer a call on the handset to receive a Fax, do |
button is pressed. | not replace the handset until you press the [START] button. |
| • Is the modular cord disconnected? |
| • Is there a problem at the remote Fax? Check this with the party try- |
| ing to send the original. |
|
|
Paper is not output. | • Is the equipment out of paper? |
|
|
The received original is printed | • Is the original being sent a dirty copy? Check this with the party try- |
dark and is illegible or black | ing to send the original. |
stripes are printed on the origi- | • Is the trouble due to a problem or operation error at the remote |
nal. | Fax? Check this with the party trying to send the original. |
|
|
Paper is output but not printed. | • Is there enough toner? |
| • Is the original placed correctly on the remote Fax? Check this with |
| the party trying to send the original. |
|
|
Paper often jams. | • Is the paper drawer size setting correct? |
| • Is the paper drawer properly inserted? |
| Is the specified paper type being use? |
|
|
8
176 8.TROUBLESHOOTING
