Xerox X2, 8825 Scanner control, Document feed, Xerox Wide Format Copy System, Problem solving ∙

			this change can be
			made from the Web
			PMT only. Refer to
			the
			8825/8830/8850/510
			Series/721P Controller
			Setup Manual or the
			Web Printer Manager
			Tool User Guide for
			more information.
	Constant Scanner NOT	Lift the Document Handler	Call for Service
	READY message	Switch off the Scanner
		Switch off the Printer/Controller
		Switch on the Scanner and wait for the
		display to indicate P
		Switch on the Controller then Printer.
	Corrupted or unclear	Ensure the System was powered off then	. Call for Service
	messages after powering	on correctly:
	the scanner off then on.	Switch off the Scanner
		Switch off the Printer/Controller
		Switch on the Scanner and wait for the
		display to indicate P
		Switch on the Controller then Printer.
	Scanner control
	The Scanner does not scan	Press the Start key or enable
	when a document is	AUTOSCAN. See "Scanner control" in
	inserted.	the "Main Menu" section for more
		information.
	The Scanner measures the	Clean the Platen Glass.	Turn AUTOWIDTH off.
	width of the original	Open the Upper Document Transport..	See "Scanner Control"
	incorrectly. The copy is		in the "Main Menu"
		Look for a row of 10 holes across the
	either wider than the		section for more
		Feed-in Shelf next to the Platen Glass. If
	original or the copy is		information.
		the holes are present, press the Menu
	clipped.
		key and scroll to
		CONFIGURATION>SCANNER
		CONTROL> MODE and check if mode is
		set to PRODUCTIVITY. If it is, ensure
		that the media series setting for the
		PRODUCTIVIY matches the media series
		being used in the Printer. If the media
		seies matches, set the MODE to
		AUTOWIDTH/AUTOCENTER and call for
		service.
	When the Scanner is set to	Raise the Thick Document Lever to	Set the Scanner to
	exit to the front, the	release the document. Be sure to lower	exit to the rear. See
	document is difficult to	the Thick Document Lever before making	"Scanner Control" in
	remove from the Scanner.	the next copy/scan.	the "Main Menu
			section for more
			information.
	Document feed
	The Scanner will not accept	Ensure that both the Scanner and the	If the thin document	Insert the
	a thin document (less than	Printer are powered up and initialized.	has a torn or dog-	document in a
	.03 in (1 mm) thick).	Ensure that the Thickness Lever is	eared lead edge, try	document
		adjusted correctly for the document being	feeding a different	carrier.
XEROX WIDE FORMAT COPY SYSTEM			Problem solving ∙ 141