Zebra Technologies 110PAX4, R110PAX4 Troubleshooting Checklists

102

Troubleshooting Checklists

Troubleshooting Checklists

If an error condition exists with the print engine, review this checklist:



Is there an error message on the LCD? If yes, see LCD Error Messages on page 103.

Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 77.

Is the CHECK RIBBON light on when ribbon is loaded properly? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 77.

Are you experiencing problems with print quality? If yes, see Print Quality Problems on page 108.

Are you experiencing communications problems? If yes, see Communications Problems on page 112.

If the labels are not printing or advancing correctly, review this checklist:

Are you using the correct type of labels? Review the types of label in Types of Media on page 35.

Are you using a label that is narrower than the maximum print width? See Set Print Width on page 67.

Review the label- and ribbon-loading illustrations in Load Media on page 40 and Load Ribbon on page 46.

Does the printhead need to be adjusted? See Printhead Pressure Adjustment on page 97 for more information.

Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensor Sensitivity on page 77 for more information.

If none of the above suggestions correct the problem, review this checklist:

Perform one or more of the self-tests given in Print Engine Diagnostics on page 119. Use the results to help identify the problem.

If you are still having problems, see Contacts on page 11 for customer support information.

57512L-004 110PAX4/R110PAX4 User Guide 6/29/11