104
LCD Error Messages
Table 9 • LCD Error Messages (Continued)
| LCD Display/ | Possible Cause | Recommended Solution | |||||
| Print Engine Condition | |||||||
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| Ribbon is loaded, but the | Ribbon is not required with direct | ||||
| WARNING |
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| print engine is set for direct | thermal media. If you are using direct | |||||
| RIBBON IN |
| thermal mode. | thermal media, remove the ribbon. This | ||||
| The RIBBON light is on; the |
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| error message will not affect printing. | |||
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| If you are using thermal transfer media, | |||||
| ERROR light flashes. |
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| which requires ribbon, set the | |||
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| print engine for Thermal Transfer | ||
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| mode. See Select Print Method | ||
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| The media is not loaded or is | Load media correctly. | ||||
| ERROR CONDITION |
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| loaded incorrectly. |
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| PAPER OUT |
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Misaligned media sensor. | Check position of the media sensor. | |||||||
| The print engine stops; the | |||||||
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| The print engine is set for | Install proper media type, or reset | ||||||
| MEDIA light is on; the | noncontinuous media, but | print engine for current media type and | |||||
| ERROR light flashes. | continuous media is loaded. | perform calibration. | |||||
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| The printhead is not fully closed. | Close printhead completely. | ||||
| ERROR CONDITION |
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The head open sensor is not | Call a service technician. | |||||||
| HEAD OPEN |
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| The print engine stops; the |
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| ERROR light flashes. |
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| The printhead has a faulty | Call a service technician. | ||||
| THERMISTOR |
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| thermistor. |
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| FAULT |
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| The ERROR light flashes. |
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| Caution • An improperly connected printhead data or power cable | |||
| WARNING |
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| can cause these error messages. The printhead may be hot | ||||
| HEAD COLD |
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| enough to cause severe burns. Allow the printhead to cool. | ||||
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| The printhead data cable is not | Caution • Turn off (O) the print engine | ||||
| THERMISTOR |
| properly connected. | |||||
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| before performing this procedure. | ||||||
| FAULT |
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| Failure to do so can damage the | |||
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| printhead. | ||
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| 1. | Turn off (O) the print engine. | |
| ERROR CONDITION |
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| 2. | Disconnect and reconnect the data | ||
| HEAD ELEMENT BAD |
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| cable to the printhead. | ||
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| The print engine stops; the |
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| 3. | Ensure that the cable connector is | ||
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| fully inserted into the printhead | |||
| ERROR light is on; the |
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| connector. | |||
| print engine cycles through |
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| 4. | Turn on (I) the print engine. | |||
| these three messages. |
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| The printhead has a faulty | Call a service technician. | ||||
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| thermistor. |
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110PAX4/R110PAX4 User Guide | 6/29/11 |