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Miscellaneous Print Engine Problems

Miscellaneous Print Engine Problems

Table 15 identifies miscellaneous problems with the print engine, the possible causes, and the recommended solutions.

Table 15 • Miscellaneous Print Engine Problems

Problem

Possible Cause

Recommended Solution

 

 

 

 

The LCD displays a

The language parameter was

1.

Press SETUP/EXIT to enter configuration

language that I

changed through the control

 

mode.

cannot read

panel or a ZPL command.

2.

Press the left oval.

 

 

 

The print engine displays the LANGUAGE

 

 

 

parameter in the current language. Even if

 

 

 

you cannot recognize the characters

 

 

 

displayed, you can still scroll to another

 

 

 

language.

 

 

3.

Press the left or right oval to scroll through

 

 

 

the choices.

 

 

4.

Press SETUP/EXIT.

 

 

 

The LCD displays SAVE CHANGES in the

 

 

 

original language.

 

 

5.

Press NEXT to exit configuration mode and

 

 

 

save the changes (if the language does not

 

 

 

change, you may need to scroll to a different

 

 

 

save option by pressing the left or right oval

 

 

 

in the previous step).

 

 

6.

Repeat this process, if necessary, until you

 

 

 

reach the desired language.

 

 

 

The LCD is missing

The LCD may need replacing.

Call a service technician.

characters or parts of

 

 

 

characters

 

 

 

 

 

 

 

Changes in

Parameters are set incorrectly.

1.

Set parameters and save permanently.

parameter settings

 

2.

Turn the print engine off (O) and then on (I).

did not take effect

 

 

 

A ZPL command turned off the

Refer to the ZPL Programming Guide, or call a

 

 

ability to change the parameter.

service technician.

 

 

 

 

A ZPL command changed the

Refer to the ZPL Programming Guide, or call a

 

parameter back to the previous

service technician.

 

setting.

 

 

 

 

 

 

If the problem continues, there

Call a service technician.

 

may be a problem with the

 

 

 

main logic board.

 

 

 

 

 

 

6/29/11

110PAX4/R110PAX4 User Guide

57512L-004