Troubleshooting 115
RFID Problems
Table 14 • RFID Problems (Continued)Problem | Possible Cause |
| Recommended Solution |
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The | (Continued from previous page.) |
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print engine voids |
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You are using an incorrect |
| Do one or more of the following as necessary: | |
every label. |
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programming position, |
| • Check the RFID programming position , or | |
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| ||
| particularly if the tags being |
| the program position setting in your label |
| used are within print engine |
| designer software. If the position is incorrect, |
| specifications. |
| change the setting. |
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| • Restore the RFID programming position back |
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| to the default value. |
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| Refer to the RFID Programming Guide for more |
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| information. |
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| You are sending RFID ZPL or |
| Check your label formats. Refer to the RFID |
| SGD commands that are |
| Programming Guide for more information. |
| incorrect. |
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| Low yields. Too many | The RFID labels are not within |
| Make sure that the labels meet transponder |
| RFID tags per roll | specifications for the |
| placement specifications for your print engine. |
| are voided. | print engine, which means that |
| |
| the transponder is not in an area |
| transponder placement information. |
| that can be programmed |
| Refer to the RFID Programming Guide or |
| consistently. |
| contact an authorized Zebra RFID reseller for |
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| more information. |
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| Some RFID tags are more |
| 1. Verify that the printer is set for the correct |
| sensitive than others and may |
| write power. See |
| require special printer settings. |
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| recommended power setting for each tag |
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| type. |
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| 2. If necessary, run the ^HR command to |
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| manually calibrate the transponder position. |
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| 3. If the problem persists, consider using a |
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| different tag type. |
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| Refer to the RFID Programming Guide or |
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| contact an authorized Zebra RFID reseller for |
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| more information. |
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| Incorrect read and write power |
| Change the RFID read and write power levels. |
| levels for the RFID tag type. |
| Refer to the RFID Programming Guide for |
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| instructions. |
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| Radio frequency (RF) |
| Do one or more of the following as necessary: |
| interference from another RF |
| • Move the print engine away from fixed RFID |
| source. |
| readers. |
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| • Make sure that the media door is closed at all |
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| times during RFID programming. |
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| The print engine is using |
| Go to http://www.zebra.com/firmware for |
| outdated print engine firmware |
| updated firmware. |
| and reader firmware versions. |
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6/29/11 | 110PAX4/R110PAX4 User Guide |