118

Miscellaneous Print Engine Problems

Table 15 • Miscellaneous Print Engine Problems (Continued)

Problem

Possible Cause

Recommended Solution

 

 

 

The print engine fails

The print engine was not

Perform the calibration procedure in Calibrate

to calibrate or detect

calibrated for the label being

Media and Ribbon Sensor Sensitivity on page 77.

the top of the label.

used.

 

 

 

 

 

The print engine is configured

Set the media type to noncontinuous media. See

 

for continuous media.

Set Media Type on page 66.

 

 

 

 

The driver or software

Driver or software settings produce ZPL

 

configuration is not set

commands that can overwrite the print engine

 

correctly.

configuration. Check the driver or software

 

 

media-related setting.

 

 

 

Non-continuous

The print engine was not

Perform the calibration procedure in Calibrate

labels are being

calibrated for the media being

Media and Ribbon Sensor Sensitivity on page 77.

treated as continuous

used.

 

labels.

 

 

The print engine is configured

Set the media type to noncontinuous media. See

 

 

for continuous media.

Set Media Type on page 66 .

 

 

 

All lights are on, but

Internal electronic or firmware

Call a service technician.

nothing displays on

failure.

 

the LCD, and the

 

 

print engine locks up.

 

 

 

 

 

The print engine

Main logic board failure.

Call a service technician.

locks up while

 

 

running the

 

 

Power-On Self Test.

 

 

 

 

 

57512L-004

110PAX4/R110PAX4 User Guide

6/29/11