Zebra Technologies 110PAX4, R110PAX4 Communications Problems, ^CC, ^CT, ^CD, NONE, label, printing occurs, print engine skips, light does not flash, light flashes but no, misplaces, misses, or

112

Communications Problems

Communications Problems

Table 12 identifies problems with communications, the possible causes, and the recommended solutions.

Table 12 • Communications Problems

Problem	Possible Cause	Recommended Solution
A label format was sent to	The communication	Check the print engine driver or software
the print engine but was	parameters are incorrect.	communications settings (if applicable).
not recognized. The DATA
		If you are using serial communication, check
light does not flash.
		the serial port setting in the control panel
		menu. See Set Serial Communications
		on page 78.
		If you are using serial communication, make
		sure that you are using a null modem cable or a
		null modem adapter.
		Using the control panel menu, check the
		protocol setting. It should be set to NONE. See
		Set Protocol on page 79.
		If a driver is used, check the driver
		communication settings for your connection.
A label format was sent to	The serial communication	Ensure that the flow control settings match.
the print engine. Several	settings are incorrect.
		Check the communication cable length. See
labels print, then the
		Table 4 on page 31 for requirements.
print engine skips,
		Check the print engine driver or software
misplaces, misses, or
distorts the image on the		communications settings (if applicable).
label.
A label format was sent to	The prefix and delimiter	Verify the prefix and delimiter characters. See
the print engine but was	characters set in the	Set Format Prefix Character on page 80 and
not recognized. The DATA	print engine do not match	Set Delimiter Character on page 81 for the
light flashes but no	the ones in the label format.	requirements.
printing occurs.
	Incorrect data is being sent	Check the communication settings on the
	to the print engine.	computer. Ensure that they match the
		print engine settings.
		Ensure that ZPL II is being used.
		If the problem continues, check the ZPL II
		format for changes to ^CC, ^CT, and ^CD.

57512L-004 110PAX4/R110PAX4 User Guide 6/29/11