Zebra Technologies 110PAX4, R110PAX4 Ribbon Problems, ribbon, erratically, Ribbon tension, detect when the, ribbon runs out, Broken or melted, loaded correctly, loaded correctly, even though it is

113

Ribbon Problems

Ribbon Problems

Table 13 identifies problems that may occur with ribbon, the possible causes, and the recommended solutions.

Table 13 • Ribbon Problems

Problem	Possible Cause	Recommended Solution
Broken or melted	Darkness setting too high.	1. Reduce the darkness setting.
ribbon		2. Clean the printhead thoroughly.
	The ribbon is coated on the	Replace the ribbon with one coated on the
	wrong side and cannot be used	correct side. For more information, see Coated
	in this print engine.	Side of Ribbon on page 37.
Ribbon tension	Ribbon core is not standard size	Replace ribbon with one that has a standard core
dancer(s) oscillate	and is slipping on the spindle.	size.
erratically
The printer does not	The printer was calibrated	Calibrate the printer, this time using ribbon, or
detect when the	without ribbon. Later, ribbon	load printer defaults. See Calibrate Media and
ribbon runs out.	was inserted without the user	Ribbon Sensor Sensitivity on page 77 or LOAD
	recalibrating the printer or	DEFAULTS on page 59.
In thermal transfer
	loading printer defaults.
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on	The print engine was not	Perform the calibration procedure in Calibrate
even though ribbon is	calibrated for the label and	Media and Ribbon Sensor Sensitivity on page 77.
loaded correctly.	ribbon being used.

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004