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LCD Error Messages

LCD Error Messages

The LCD displays messages when there is an error. See Table 9 for LCD errors, the possible causes, and the recommended solutions.

Table 9 • LCD Error Messages

 

LCD Display/

Possible Cause

Recommended Solution

 

Print Engine Condition

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In thermal transfer mode, ribbon is

Load ribbon correctly.

 

ERROR CONDITION

 

 

 

not loaded or incorrectly loaded.

 

 

 

 

 

 

RIBBON OUT

 

 

 

 

 

 

 

In thermal transfer mode, the

1.

Load ribbon correctly.

 

 

 

 

The print engine stops; the

ribbon sensor is not detecting

2.

Calibrate the sensors. See

 

RIBBON light is on; the

ribbon.

 

Calibrate Media and Ribbon

 

ERROR light flashes.

 

 

Sensor Sensitivity on page 77.

 

 

 

In thermal transfer mode, media is

1.

Load media correctly.

 

 

 

blocking the ribbon sensor.

2.

Calibrate the sensors. See

 

 

 

 

 

Calibrate Media and Ribbon

 

 

 

 

 

Sensor Sensitivity on page 77.

 

 

 

 

 

 

 

 

 

 

 

 

In thermal transfer mode, the

1.

Print a sensor profile. See Print

 

 

 

print engine did not detect the

 

Sensor Profile on page 76. The

 

 

 

ribbon even though it is loaded

 

ribbon out threshold (1) is likely

 

 

 

correctly.

 

too high, above the black area that

 

 

 

 

 

indicates where the ribbon is

 

 

 

 

 

detected (2).

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

2. Calibrate the sensors or load

 

print engine defaults. See

 

Calibrate Media and Ribbon

 

Sensor Sensitivity on page 77 or

 

LOAD DEFAULTS on page 59.

 

 

If you are using direct thermal

Set the print engine for Direct Thermal

media, the print engine is waiting

mode. See Select Print Method

for ribbon to be loaded because it is

on page 66.

incorrectly set for thermal transfer

 

mode.

 

6/29/11

110PAX4/R110PAX4 User Guide

57512L-004