Zebra Technologies P1013372-001 REV. A user manual TOP Laminate OUT

Troubleshooting

OCP Error Messages

ERROR MESSAGE	POSSIBLE CAUSE		POSSIBLE SOLUTION
SYSTEM NOT READY	A problem was detected during printer		a. Power cycle the printer.
	start-up.		b. Contact Zebra Technical Support.
TOP LAMINATE FEED	• Top laminate cartridge is not installed		• Remove, reposition, and re-install the
		properly.	top laminate cartridge.
	• Cartridge is not removed when that		• Remove the top laminate cartridge.
		side of the card is not being laminated.
	• A mis-cut piece of laminate (rare) is		• Remove the mis-cut piece of
		obscuring the media sensor.	laminate.
TOP LAMINATE OUT	The top laminate has run out.		Load new roll of laminate.
TOP LAMINATE	•	Improperly prepared registered	Remove and recut laminate in the
REGISTRATION		laminate.	center of the index notch, re-install,
	•	Media misfeed.	and retry.
	• Patch length improperly set.
	Unexpected end of laminate roll
	detected.
TRANSFER ERROR	A problem was detected during the		Contact Zebra Technical Support.
	transfer process (print ribbon to film).

126 Zebra ZXP Series 8 Card Printer with Laminator P1013372-001 Rev. A