Polycom RSS 4000 manual System Logs, Hardware Status, Gatekeeper Status, External Server Status

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Chapter 4 – Administrator Configuration

The maximum number of recording ports and live streaming ports supported by the system

The activation statuses of the charged options

Hardware Status

Displays the hardware status of the system, including status information about CPU, memory usage, fan, DSP and so on. If the hardware is in abnormal status, the font in the status bar appears in red.

Gatekeeper Status

Displays the status of the gatekeeper to which the system is currently registered. If successfully registered to the gatekeeper, system E.164 prefix and H.323 alias will display here.

External Server Status

The system can be integrated with external servers, such as FTP, Active Directory and Exchange server. External server status indicates the connection status between the system and the server. The meaning of each status is as follows:

Not Configured: The server is not configured

Account Error: Error configuring registration account information

Connected: The server has been successfully connected to the system

Connect failed: Failed to connect the system to the server

Last Login Information

Displays the last login information on the Polycom® RSS™ 4000 system, including the login time, user address, failed login information and so on.

System Logs

Polycom® RSS™ 4000 provides the function of backing up logs in the background. Log files are used for administrators to perform fault detection on the system.

Click Admin>System Logs in the menu bar at the top of the page to enter the Log page. On this page, you can check log files summary information, such as file size and creation time, or download and refresh system log files. The maximum space occupying capacity for logs is 10G. Once filled, the new logs will overwrite the old logs.

To refresh logs:

Click Refresh in the ACTIONS area on the left of the Log page.

To download log files:

1On the Log page, select the log to be saved.

2Click Download in the ACTIONS area on the left side of the page.

3In the Save Files dialog box that appears, select the file save path, and then click Save.

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Contents Polycom RSS 4000 System User Guide USA Content Content Iii Page Polycom Solution Support Services Page Polycom RSS Introduction OverviewUnpack the Package System Hardware InstallationGeneral Safety Precautions To unpack the system packagePreparations before Configuration System Initial ConfigurationInstall the System Obtaining Network InformationTo change IP address via the Web login Modifying the Initial IP AddressParameter Description To register the system to the gatekeeper Optional Configuring the Gatekeeper SettingsTo change IP address via RS-232 Console or Telnet TV User Interface User InterfaceWeb User Interface Page Basic Operations Introduction to the Web User InterfaceList Sorting, Searching, and Refreshing User PermissionsCommon Operations Windows Standard Multiple-Select Operations Starting a RecordingSizing the Pane To play back from the Web UI Playing Back Recorded FilesTo start a recording by dialing the Polycom RSS 4000 system Polycom RSS 4000 User Guide Page Personal Settings To modify personal settingsVirtual Recording Room VRR To change passwordTo dial VRR through an endpoints remote control Dialing-in to a VRR to Start RecordingModifying a VRR To modify an existing VRRArchives Viewing ArchivesPlaying Back and Downloading Archives To play back archives through the Web UITo modify archive properties Modifying ArchivesTo download an archive Viewing Live Streaming Information Live StreamingStarting a Live Streaming Viewing Live Streaming Video To view live streaming in progressDefining a Template Recording TemplatesViewing Template Information To define a recording templateManaging Templates To edit or delete a created templateDefining a VRR To define a VRRDialing a VRR to Start Recording Channel Managing VRRsTo edit or delete a created channel Recording SettingTo configure recording setting options Archives and Live Streaming Live Streaming Resources UsageTo configure LAN port parameters Network ServiceIP Setting To configure the system to use a gatekeeper GatekeeperQoS To specify QoS parametersViewing Users User ManagementUser Adding a New User To add a local userTo modify user information Managing UsersTo import an AD user Creating a New Group To modify user password local user onlyGroups To delete a userManaging Groups Service SettingTo configure an Active Directory server Active DirectoryCalendar Configuration To configure mail server information in Polycom RSSViewing Outlook Conference Archives Dashboard Signaling ConnectionSystem Monitoring Web Connections Web View SessionsSystem Alerts System InformationHardware Status Last Login InformationSystem Logs Gatekeeper StatusHard Disk Warning Certificate SettingSystem Security To set a hard disk warning thresholdTo apply for the certificate To configure the portPorts To upload the certificate to the serverSecurity Policy To set security policyClick Update to apply settings To backup current system configuration System Configuration Backup/RestoreUser Data Backup/Restore System ManagementTo automatically back up archives FTP Server ConfigurationArchives Backup To manually back up the recorded filesTo upgrade from Version 5.0 to Version System UpgradeArchives Restore To restore recorded filesTo activate the upgraded system Version 5.0 remaining operationImport recorded files from Restore the system from v6.0 toProduct Activation Delete v5.0 system filesTo customize the IVR information UI CustomizationIVR Customization Changing System Name Customizing Web Interface LogoCustomizing Endpoint Menu Restart and Shutdown Restoring Factory Default ConfigurationSystem time To set the system timeTo restore the system to the factory default status Page TV User Interface Operation Introduction to Main MenuFecc Dtmf To set PIN code Start RecordingViewing Archives To start recordingTo view the videos recorded by current VRR To view all videos recorded on Polycom RSSLogin HyperTerminal ParametersCommand Introduction Clean Activation Key Reset PasswordRestore System Configuration Telnet SettingPing Password ModificationNetwork Setting 3Network Setting Parameters LAN Interface IP Address Page Appendix B Regulatory Notices Regulatory Notices USA and Canadian Regulatory Notices Special Safety Instructions Regulatory Notices