Polycom RSS 4000 manual UI Customization, IVR Customization, To customize the IVR information

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Chapter 4 – Administrator Configuration

Parameter

Description

Max Recording Ports

The maximum number of recordings ports supported by

the system.

 

 

 

 

 

Max Live Steaming

The maximum number of live streaming ports supported by

Ports

the system.

 

 

 

Max RTSP Sessions

The maximum number of Web video-on-demand

supported by the system. Reach up to 200.

 

 

 

 

Indicates whether the AES encryption function of the

 

device is activated. This is a free option, but limited to only

Encryption

countries. You can only use it after obtaining the License

 

and activating it. When the encryption function is activated,

 

displays, and otherwise

displays.

 

 

 

Indicates whether the high resolution live streaming

 

function of the device is activated. This is a charged

 

function. You can only use it after purchasing the License

HD Live Streaming

and activating it. Once this function is activated, the device

 

can live stream 720p resolution videos. This license also

 

increases the Web streaming capacity from 100 to 200

 

simultaneous unicast connections.

 

 

 

You may enter the obtained activation key in the Activation Key text box of the page, and click Update to activate Polycom® RSS™ 4000 system or charged functions. Click Polycom Resource Center link to enter the Polycom Resource Center and obtain the activation key.

UI Customization

Polycom® RSS™ 4000 system IVR information, Web Management interface Logo, endpoint interface language, background picture and system name can be customized to meet your organization needs.

Click Admin>UI Customization in the menu bar at the top of the page to enter the UI Customization page.

IVR Customization

Polycom® RSS™ 4000 provides Interactive Voice Response (IVR) service. After the endpoint dials the Polycom® RSS™ 4000 system and gets connected, you can hear different IVR voice prompts when you receive the endpoint menu from the operation system.

To customize the IVR information:

1Click Admin>UI Customization in the menu bar at the top of the page.

2Select the IVR information to be replaced and corresponding language option in Select IVR Message to Play in the IVR Message area.

3Click Open to select the audio file to be uploaded.

The audio file to be uploaded must be in PCM format, and the sampling frequency must be 16 or 32 KHz, 16bit, and stereo or mono.

4Click Upload to upload the audio file.

After the file is uploaded successfully, you can click the corresponding

Play/Stop button to test and play the prompt voice and verify if the file replacement is successful.

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Contents Polycom RSS 4000 System User Guide USA Content Content Iii Page Polycom Solution Support Services Page Polycom RSS Introduction OverviewSystem Hardware Installation General Safety PrecautionsUnpack the Package To unpack the system packageSystem Initial Configuration Install the SystemPreparations before Configuration Obtaining Network InformationTo change IP address via the Web login Modifying the Initial IP AddressParameter Description Optional Configuring the Gatekeeper Settings To change IP address via RS-232 Console or TelnetTo register the system to the gatekeeper User Interface Web User InterfaceTV User Interface Page Basic Operations Introduction to the Web User InterfaceUser Permissions Common OperationsList Sorting, Searching, and Refreshing Starting a Recording Sizing the PaneWindows Standard Multiple-Select Operations Playing Back Recorded Files To start a recording by dialing the Polycom RSS 4000 systemTo play back from the Web UI Polycom RSS 4000 User Guide Page Personal Settings To modify personal settingsTo change password To dial VRR through an endpoints remote controlVirtual Recording Room VRR Dialing-in to a VRR to Start RecordingModifying a VRR To modify an existing VRRArchives Viewing ArchivesPlaying Back and Downloading Archives To play back archives through the Web UIModifying Archives To download an archiveTo modify archive properties Live Streaming Starting a Live StreamingViewing Live Streaming Information Viewing Live Streaming Video To view live streaming in progressRecording Templates Viewing Template InformationDefining a Template To define a recording templateManaging Templates To edit or delete a created templateDefining a VRR To define a VRRDialing a VRR to Start Recording Channel Managing VRRsRecording Setting To configure recording setting optionsTo edit or delete a created channel Archives and Live Streaming Live Streaming Resources UsageNetwork Service IP SettingTo configure LAN port parameters To configure the system to use a gatekeeper GatekeeperQoS To specify QoS parametersUser Management UserViewing Users Adding a New User To add a local userManaging Users To import an AD userTo modify user information To modify user password local user only GroupsCreating a New Group To delete a userService Setting To configure an Active Directory serverManaging Groups Active DirectoryCalendar Configuration To configure mail server information in Polycom RSSViewing Outlook Conference Archives Signaling Connection System MonitoringDashboard Web View Sessions System AlertsWeb Connections System InformationLast Login Information System LogsHardware Status Gatekeeper StatusCertificate Setting System SecurityHard Disk Warning To set a hard disk warning thresholdTo configure the port PortsTo apply for the certificate To upload the certificate to the serverSecurity Policy To set security policyClick Update to apply settings System Configuration Backup/Restore User Data Backup/RestoreTo backup current system configuration System ManagementFTP Server Configuration Archives BackupTo automatically back up archives To manually back up the recorded files System Upgrade Archives Restore To upgrade from Version 5.0 to Version To restore recorded filesTo activate the upgraded system Version 5.0 remaining operationRestore the system from v6.0 to Product ActivationImport recorded files from Delete v5.0 system filesUI Customization IVR CustomizationTo customize the IVR information Customizing Web Interface Logo Customizing Endpoint MenuChanging System Name Restoring Factory Default Configuration System timeRestart and Shutdown To set the system timeTo restore the system to the factory default status Page TV User Interface Operation Introduction to Main MenuFecc Dtmf Start Recording Viewing ArchivesTo set PIN code To start recordingTo view the videos recorded by current VRR To view all videos recorded on Polycom RSSLogin HyperTerminal ParametersCommand Introduction Reset Password Restore System ConfigurationClean Activation Key Telnet SettingPassword Modification Network SettingPing 3Network Setting Parameters LAN Interface IP Address Page Appendix B Regulatory Notices Regulatory Notices USA and Canadian Regulatory Notices Special Safety Instructions Regulatory Notices