Polycom RSS 4000, 3725-32870-002 Version 5.0 remaining operation, To activate the upgraded system

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Chapter 4 – Administrator Configuration

3Click License Agreement on the Upgrade/Reboot System page and read the license agreement. You need to select Agree to continue the upgrade.

4Click the Browse button, select the first upgrade pack (Part1), and click Download File.

5A popup alert box will ask you whether to continue or not. Click Yes.

6Click Restart button on the page to restart the system.

7Re-log in to the Web interface after the system is restarted. Click Upload RSS Package in the page that appears.

8Select the second upgrade pack (Part2), and then click Open.

9After uploading the file, confirm to restart the system in a popup System Reboot box.

To activate the upgraded system:

1Log in the Web configuration interface after the system is restarted. You are brought to the Product Activation page and prompted to activate the device.

2Click Polycom Resource Center link to enter the Polycom Resource Management Center.

3Enter your Email address and password in the login box, and click Login. If you are a new user, click the Register for An Account link to be registered.

4After successful login, click Service & Support->License and Product Activation-> Activation/Upgrade in the navigation bar at the top of the page.

5Follow the page prompts step by step to generate the Key Code required for system upgrade.

If you are required to enter the serial number of the device, you can find it from the manual attached with Polycom® RSS™ 4000 unit.

6Go back to the Product Activation page, enter the activation key you obtained into Activation Key box, and click Save.

7Confirm to restart the system in a popup System Reboot box.

Log in to the Web interface after the system is restarted and enter Admin>Product Activation where the system software version is shown to be 6.0. This means that the system has upgraded successfully and is ready for use.

Version 5.0 remaining operation

After upgrading the system to Version 6.0, it will only retain the previous IP address from Version 5.0 and restore other configurations to the default configuration. As Version 5.0 original system files and recorded archives remain after upgrading, users can either import the Version 5.0 recorded files into upgraded system or restore from the Version 6.0 to Version 5.0. After upgrading the system to Version 6.0, half of hard disk space (500G) will be used for storing files under v5.0. If you need more free space after upgrading, please choose to clear v5.0 files. After deleting v5.0 files, the system cannot be restored from v6.0 to v5.0 again.

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Contents Polycom RSS 4000 System User Guide USA Content Content Iii Page Polycom Solution Support Services Page Polycom RSS Introduction OverviewUnpack the Package System Hardware InstallationGeneral Safety Precautions To unpack the system packagePreparations before Configuration System Initial ConfigurationInstall the System Obtaining Network InformationTo change IP address via the Web login Modifying the Initial IP AddressParameter Description To change IP address via RS-232 Console or Telnet Optional Configuring the Gatekeeper SettingsTo register the system to the gatekeeper Web User Interface User InterfaceTV User Interface Page Basic Operations Introduction to the Web User InterfaceCommon Operations User PermissionsList Sorting, Searching, and Refreshing Sizing the Pane Starting a RecordingWindows Standard Multiple-Select Operations To start a recording by dialing the Polycom RSS 4000 system Playing Back Recorded FilesTo play back from the Web UI Polycom RSS 4000 User Guide Page Personal Settings To modify personal settingsVirtual Recording Room VRR To change passwordTo dial VRR through an endpoints remote control Dialing-in to a VRR to Start RecordingModifying a VRR To modify an existing VRRArchives Viewing ArchivesPlaying Back and Downloading Archives To play back archives through the Web UITo download an archive Modifying ArchivesTo modify archive properties Starting a Live Streaming Live StreamingViewing Live Streaming Information Viewing Live Streaming Video To view live streaming in progressDefining a Template Recording TemplatesViewing Template Information To define a recording templateManaging Templates To edit or delete a created templateDefining a VRR To define a VRRDialing a VRR to Start Recording Channel Managing VRRsTo configure recording setting options Recording SettingTo edit or delete a created channel Archives and Live Streaming Live Streaming Resources UsageIP Setting Network ServiceTo configure LAN port parameters To configure the system to use a gatekeeper GatekeeperQoS To specify QoS parametersUser User ManagementViewing Users Adding a New User To add a local userTo import an AD user Managing UsersTo modify user information Creating a New Group To modify user password local user onlyGroups To delete a userManaging Groups Service SettingTo configure an Active Directory server Active DirectoryCalendar Configuration To configure mail server information in Polycom RSSViewing Outlook Conference Archives System Monitoring Signaling ConnectionDashboard Web Connections Web View SessionsSystem Alerts System InformationHardware Status Last Login InformationSystem Logs Gatekeeper StatusHard Disk Warning Certificate SettingSystem Security To set a hard disk warning thresholdTo apply for the certificate To configure the portPorts To upload the certificate to the serverSecurity Policy To set security policyClick Update to apply settings To backup current system configuration System Configuration Backup/RestoreUser Data Backup/Restore System ManagementTo automatically back up archives FTP Server ConfigurationArchives Backup To manually back up the recorded filesTo upgrade from Version 5.0 to Version System UpgradeArchives Restore To restore recorded filesTo activate the upgraded system Version 5.0 remaining operationImport recorded files from Restore the system from v6.0 toProduct Activation Delete v5.0 system filesIVR Customization UI CustomizationTo customize the IVR information Customizing Endpoint Menu Customizing Web Interface LogoChanging System Name Restart and Shutdown Restoring Factory Default ConfigurationSystem time To set the system timeTo restore the system to the factory default status Page TV User Interface Operation Introduction to Main MenuFecc Dtmf To set PIN code Start RecordingViewing Archives To start recordingTo view the videos recorded by current VRR To view all videos recorded on Polycom RSSLogin HyperTerminal ParametersCommand Introduction Clean Activation Key Reset PasswordRestore System Configuration Telnet SettingNetwork Setting Password ModificationPing 3Network Setting Parameters LAN Interface IP Address Page Appendix B Regulatory Notices Regulatory Notices USA and Canadian Regulatory Notices Special Safety Instructions Regulatory Notices