Polycom 3725-32870-002, RSS 4000 manual Playing Back and Downloading Archives

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Polycom® RSS™ 4000 User Guide

In the list, you can search, sort and refresh archives. For specific instructions, see List Sorting, Searching, and Refreshing.

Playing Back and Downloading Archives

Polycom® RSS™ 4000 system can save recorded videos into three different formats, which apply to different kinds of playback:

Raw: Raw bit stream, which can be played back through the endpoint TV UI interface and downloaded for investigating.

WMV: Can be either played back through the Web UI, or downloaded to your computer to play back. It will be played back in your computer default player.

MP4: Can be downloaded to your computer or players that support MP4 files, like the iPhone and iPod.

The Polycom® RSS™ 4000 system automatically generates a raw file after recording, and it is converted into the WMV format. Whether converting the file into MP4 format or not depends on whether the MP4 option is enabled for the recording template being used. See Recording Template.

There are four statuses for the recorded file to indicate whether this file can be played or downloaded:

Ready: The file can be played and downloaded

Transcoding: The format is being converted, and thus the file is temporarily unavailable

Waiting: The file is waiting to be converted, and thus temporarily unavailable

Error: Error converting the format, the file is unavailable

To play back archives through the Web UI:

1Click Media>Archives in the menu bar at the top of the page.

2In the archives list, select the archive to be played back.

3Click the Play button in the Archive Details area on the right side of the page. Windows Media Player opens to play the video.

If the archive is recorded in two different bandwidths, two play buttons and their bandwidths will display in this area, and you may choose the appropriate button based on your network condition.

Make sure the archive's format has been converted before playing it back; otherwise there will be no Play button in the Archive Detail area. You can also click Archive Files at the right bottom side of the page to expand its property pane and check the status. If the Play button corresponding to the WMV format appears as

, indicating that archive is temporarily unavailable, you may need to wait until the format conversion is completed (i.e. the status is Ready) before viewing.

If the Email notification function has been enabled for the VRR which is used to record archives, the system will send you an Email notification automatically once all archives have been converted and are ready for Web playback. For more information, see Modifying a VRR.

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Contents Polycom RSS 4000 System User Guide USA Content Content Iii Page Polycom Solution Support Services Page Overview Polycom RSS IntroductionTo unpack the system package System Hardware InstallationGeneral Safety Precautions Unpack the PackageObtaining Network Information System Initial ConfigurationInstall the System Preparations before ConfigurationModifying the Initial IP Address To change IP address via the Web loginParameter Description Optional Configuring the Gatekeeper Settings To change IP address via RS-232 Console or TelnetTo register the system to the gatekeeper User Interface Web User InterfaceTV User Interface Page Introduction to the Web User Interface Basic OperationsUser Permissions Common OperationsList Sorting, Searching, and Refreshing Starting a Recording Sizing the PaneWindows Standard Multiple-Select Operations Playing Back Recorded Files To start a recording by dialing the Polycom RSS 4000 systemTo play back from the Web UI Polycom RSS 4000 User Guide Page To modify personal settings Personal Settings Dialing-in to a VRR to Start Recording To change password To dial VRR through an endpoints remote control Virtual Recording Room VRRTo modify an existing VRR Modifying a VRRViewing Archives ArchivesTo play back archives through the Web UI Playing Back and Downloading ArchivesModifying Archives To download an archiveTo modify archive properties Live Streaming Starting a Live StreamingViewing Live Streaming Information To view live streaming in progress Viewing Live Streaming VideoTo define a recording template Recording TemplatesViewing Template Information Defining a TemplateTo edit or delete a created template Managing TemplatesTo define a VRR Defining a VRRDialing a VRR to Start Recording Managing VRRs ChannelRecording Setting To configure recording setting optionsTo edit or delete a created channel Live Streaming Resources Usage Archives and Live StreamingNetwork Service IP SettingTo configure LAN port parameters Gatekeeper To configure the system to use a gatekeeperTo specify QoS parameters QoSUser Management UserViewing Users To add a local user Adding a New UserManaging Users To import an AD userTo modify user information To delete a user To modify user password local user onlyGroups Creating a New GroupActive Directory Service SettingTo configure an Active Directory server Managing GroupsTo configure mail server information in Polycom RSS Calendar ConfigurationViewing Outlook Conference Archives Signaling Connection System MonitoringDashboard System Information Web View SessionsSystem Alerts Web ConnectionsGatekeeper Status Last Login InformationSystem Logs Hardware StatusTo set a hard disk warning threshold Certificate SettingSystem Security Hard Disk WarningTo upload the certificate to the server To configure the portPorts To apply for the certificateTo set security policy Security PolicyClick Update to apply settings System Management System Configuration Backup/RestoreUser Data Backup/Restore To backup current system configurationTo manually back up the recorded files FTP Server ConfigurationArchives Backup To automatically back up archivesTo restore recorded files System UpgradeArchives Restore To upgrade from Version 5.0 to VersionVersion 5.0 remaining operation To activate the upgraded systemDelete v5.0 system files Restore the system from v6.0 toProduct Activation Import recorded files fromUI Customization IVR CustomizationTo customize the IVR information Customizing Web Interface Logo Customizing Endpoint MenuChanging System Name To set the system time Restoring Factory Default ConfigurationSystem time Restart and ShutdownTo restore the system to the factory default status Page Introduction to Main Menu TV User Interface OperationFecc Dtmf To start recording Start RecordingViewing Archives To set PIN codeTo view all videos recorded on Polycom RSS To view the videos recorded by current VRRHyperTerminal Parameters LoginCommand Introduction Telnet Setting Reset PasswordRestore System Configuration Clean Activation KeyPassword Modification Network SettingPing 3Network Setting Parameters LAN Interface IP Address Page Appendix B Regulatory Notices Regulatory Notices USA and Canadian Regulatory Notices Special Safety Instructions Regulatory Notices