Polycom 3725-32870-002 System Upgrade, Archives Restore, To upgrade from Version 5.0 to Version

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Polycom® RSS™ 4000 User Guide

Backup/Restore Status on the page shows the number of files being and have backed up. When a message pops up at the right bottom of the page prompting you for successful backup, the files backup has completed.

Archives Restore

The Polycom® RSS™ 4000 system will automatically generate a time point when successfully backing up recorded files. You can use the backup of recorded files to restore those recorded files on Polycom® RSS™ 4000 system.

To restore recorded files:

1Click Restore Now in the ACTIONS area on the Data Backup/Restore page.

2Select the time point for the system to restore to on the Restore Point page that appears and click OK.

The system restarts immediately, and then performs restore operations automatically. If you try to log in to the system at this time, you will see a prompt indicating that the system is restoring data. You can log in to the system only after the data restoring process is completed. Administrator can cancel data restoration by clicking Cancel. The endpoint cannot dial when the system is restoring recorded file.

System Upgrade

You can upgrade the software version of the system on the System Upgrade page. Click Admin>System Upgrade in the menu at the top of the page to enter the System Upgrade page. Upgrading the software of Polycom® RSS™ 4000 system needs the activation key corresponding to the upgrade pack version. Different software upgrade pack versions may require different activation keys.

To upgrade from Version 5.0 to Version 6.0

To upgrade the system from V5.0 to V6.0, you need to complete the following two steps:

1Install Version 6.0 upgrade pack on the system

2Activate the upgraded system

If you do not activate the system, you can still use the Web interface, but cannot perform incoming calls, recording, live streaming and video on-demand operations using the system.

To install Version 6.0 upgrade pack:

1Download V6.0 software pack needed for upgrade from Polycom website (http://www.polycom.com/support/network/index.html) to the local computer:

―RSS 4000 v6.0 loader_ Part1.pkg

―RSS 4000 v6.0 Software upgrade package _(build #)_ Release version _ Part2.pkg

2Click System Configuration>Upgrade/Reset System on the Web interface of the Polycom® RSS™ 4000 system v5.0.

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Contents Polycom RSS 4000 System User Guide USA Content Content Iii Page Polycom Solution Support Services Page Overview Polycom RSS IntroductionGeneral Safety Precautions System Hardware InstallationUnpack the Package To unpack the system packageInstall the System System Initial ConfigurationPreparations before Configuration Obtaining Network InformationModifying the Initial IP Address To change IP address via the Web loginParameter Description Optional Configuring the Gatekeeper Settings To change IP address via RS-232 Console or TelnetTo register the system to the gatekeeper User Interface Web User InterfaceTV User Interface Page Introduction to the Web User Interface Basic OperationsUser Permissions Common OperationsList Sorting, Searching, and Refreshing Starting a Recording Sizing the PaneWindows Standard Multiple-Select Operations Playing Back Recorded Files To start a recording by dialing the Polycom RSS 4000 systemTo play back from the Web UI Polycom RSS 4000 User Guide Page To modify personal settings Personal SettingsTo dial VRR through an endpoints remote control To change passwordVirtual Recording Room VRR Dialing-in to a VRR to Start RecordingTo modify an existing VRR Modifying a VRRViewing Archives ArchivesTo play back archives through the Web UI Playing Back and Downloading ArchivesModifying Archives To download an archiveTo modify archive properties Live Streaming Starting a Live StreamingViewing Live Streaming Information To view live streaming in progress Viewing Live Streaming VideoViewing Template Information Recording TemplatesDefining a Template To define a recording templateTo edit or delete a created template Managing TemplatesTo define a VRR Defining a VRRDialing a VRR to Start Recording Managing VRRs ChannelRecording Setting To configure recording setting optionsTo edit or delete a created channel Live Streaming Resources Usage Archives and Live StreamingNetwork Service IP SettingTo configure LAN port parameters Gatekeeper To configure the system to use a gatekeeperTo specify QoS parameters QoSUser Management UserViewing Users To add a local user Adding a New UserManaging Users To import an AD userTo modify user information Groups To modify user password local user onlyCreating a New Group To delete a userTo configure an Active Directory server Service SettingManaging Groups Active DirectoryTo configure mail server information in Polycom RSS Calendar ConfigurationViewing Outlook Conference Archives Signaling Connection System MonitoringDashboard System Alerts Web View SessionsWeb Connections System InformationSystem Logs Last Login InformationHardware Status Gatekeeper StatusSystem Security Certificate SettingHard Disk Warning To set a hard disk warning thresholdPorts To configure the portTo apply for the certificate To upload the certificate to the serverTo set security policy Security Policy Click Update to apply settings User Data Backup/Restore System Configuration Backup/RestoreTo backup current system configuration System ManagementArchives Backup FTP Server ConfigurationTo automatically back up archives To manually back up the recorded filesArchives Restore System UpgradeTo upgrade from Version 5.0 to Version To restore recorded filesVersion 5.0 remaining operation To activate the upgraded systemProduct Activation Restore the system from v6.0 toImport recorded files from Delete v5.0 system filesUI Customization IVR CustomizationTo customize the IVR information Customizing Web Interface Logo Customizing Endpoint MenuChanging System Name System time Restoring Factory Default ConfigurationRestart and Shutdown To set the system timeTo restore the system to the factory default status Page Introduction to Main Menu TV User Interface OperationFecc Dtmf Viewing Archives Start RecordingTo set PIN code To start recordingTo view all videos recorded on Polycom RSS To view the videos recorded by current VRRHyperTerminal Parameters LoginCommand Introduction Restore System Configuration Reset PasswordClean Activation Key Telnet SettingPassword Modification Network SettingPing 3Network Setting Parameters LAN Interface IP Address Page Appendix B Regulatory Notices Regulatory Notices USA and Canadian Regulatory Notices Special Safety Instructions Regulatory Notices