PERCEPTION 4000 | FEATURE OPERATION |
Optional Account Code Entry
During a Call (via Feature
Access Code):
1.Establish a call (either outgoing or incoming).
2.Press the CONF/TRNS key.
3.Enter the Account Code access code.
4.Enter the desired account code.
5.Press the Release (RLS) key.
The caller will automatically be placed on “soft hold.” Listen for recall dial tone.
Listen for recall dial tone.
Listen for success tone. The account code will be registered.
If the system does not accept the account code, you will hear reorder tone.
You will automatically be reconnected to the held caller.
NOTES:
1.There is no limit to the number of account codes that can be entered during a call; however, only the
2.A forced account code that has been entered prior to call placement can be overridden any time during the call by entering an optional account code.
3.When dialing over an unrestricted trunk group (such as a TIE line in a private network environment), a forced account code does not need to be entered, even if your station’s Class of Service assignment requires that forced account codes be entered in other outgoing call situations.
4.If your station requires account code entry only for outgoing toll trunk calls, those calls determined as “toll calls” are determined by assignments made in the system database. Calls prefixed by “911” or “800” are always considered
5.The PERCEPTION 4000 system can be programmed so that only certain account codes will be accepted. If an entered account code does not match an account code that has been programmed into the system database, then reorder tone will sound.
6.If the PERCEPTION 4000 system has been programmed to accept only certain account codes, then only the accepted account codes