Toshiba 4000 manual Call Waiting Transfer, To Transfer a Waiting Call

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PERCEPTION 4000

FEATURE OPERATION

To return to your first call and drop your second call, press the Release (RLS) key.

NOTES:

1.If you hang up your current call while you have another call on “soft hold,” the held call will immediately recall your telephone.

2.You cannot hold code calls, paging calls, dictation machine calls, or calls from an attendant.

3.You will not receive a Call Waiting signal if you are currently on hold at another station; performing a call transfer; connected to an attendant, dictation machine, or voice mail system; involved in an Attendant Override; or involved in a conference. You will also not receive a Call Waiting signal if your station is programmed for Data Security or Data Privacy. This prevents the interference of tones or attendant override during data transmission.

4.You cannot form a three-way conference with the originally-held party and the new call.

To Transfer a Waiting Call:

1.Establish a two-way connection.

2.After hearing the Call Waiting tone, press the SWAP key.

. . . or . . .

Press the CONF/TRNS key and enter the Swap access code.

3.Press the CONF/TRNS key and dial the number of the station that is to receive the new call.

4.Hang up; or wait until the party answers, announce the transferred call, and then hang up.

CALL WAITING TRANSFER

The Call Waiting Transfer feature allows you to place a current call on “soft hold” to answer a waiting call, and then transfer the new call to another station.

Your current call will be placed on “soft hold” and you will be connected to the new caller.

Listen for ringback tone.

Your original call will recall your station.

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Contents Perception Trademarks and Service Marks Table of Contents Appendix Customized Listings Iii This page Intentionally Left Blank General Description PurposeOrganization HOW to USE this Guide Vii Page Volume Control Switches Physical CharacteristicsFixed Keys Flexible KeysLED Indications SCROLL, PAGE, and Mode KeysTones SpeakerphoneBusy Tone Advance ToneCall Waiting Tone Dial ToneRinging Patterns Line Types TimersLine Preferences Ringing Line Preference Prime Line PreferenceIdle Line Preference Prime and Ringing Line PreferenceHandset Dialpad Message General Informaiton LCD Display General Display Information Example Telephone Display Information Type Status Line Page General Operation DescriptionFeature Interaction Press the Account Code Acct access key Account Code EntryForced Account Code Entry for Outgoing Calls Enter the Account Code access code Feature OperationTo Place a Call to an Attendant or Attendant Group Attendant AccessTo Enter an Authorization Code from an Idle Station Authorization Code EntryTo Program an Autodial Key AutodialTo Place a Call via an Autodial Key Press the Autodial ADL access key that you want to programAutomatic Answer Call Forward To Forward Calls Forward-Busy/No Answer Cfbn access keyEnter the Call Forward Cancellation access code Perception To Place a Call on Hard Hold To Place a Call on Exclusive HoldTo Retrieve a Call on Hard/Exclusive Hold Call Park Press the Call Park-Local CP-L access keyTo Park a Call Locally To Retrieve a Call LocallyTo Retrieve a Call Remotely Press the Call Park-Remote CP-R access keyPickup-Group GPU access key Enter the Call Park-Remote access codeCall Pickup To Answer a Call Ringing within Your Call Pickup GroupPickup-Directed Group Dgpu access key Enter the Call Pickup-Group access codePickup-Directed Group access code To Answer a Call Ringing Another Call Pickup GroupTo Transfer a Call Call TransferTo Answer a Waiting Call Call WaitingTo Transfer a Waiting Call Call Waiting TransferTo Perform an Off-hook Camp- on CAMP-ONTo Perform an On-hook Camp- on To Manually Cancel a Registered Camp-onTo Perform a Camp-on Transfer CAMP-ON TransferTo Place a Code Call Code CallingTo Consult with a Third Party Consultation HoldTo Activate Data Privacy Data PrivacyDictation Machine Access Machine-Individual DC-I access keyTo Call an Individual Dictation Machine Direct Isdn Service Access Machine-Group DC-G access keyTo Call a Dictation Machine Group Number Presentation access Number Restriction accessEnter the Calling Party Do not Disturb Direct Trunk Group AccessEnter the Do Not Disturb access code To Register Do Not Disturb via Feature Access CodeTo Cancel Do Not Disturb Enter the Do Not Disturb Cancellation access codeTo Set-up a Conference Eight Party ConferencePerception Handsfree Answerback To Use Handsfree Answerback Headset OperationTo Place a Call via a Hotline HotlineTo Place an Intercom Call Intercom AccessTo Answer an Intercom Call Last Number RedialLeast Cost Routing Access To Access Least Cost RoutingEnter the Last Number Message Waiting To Register a Callback Message Message Waiting MSG access keyTo Leave a Voice Mail Message To Retrieve MessagesPerception Privacy Release Night Answer AccessTo Answer a Night Answer Call Enter the Night AnswerSave and Repeat Press the Privacy Release Prls access keyTo Save a Dialed Internal/External Number Speakerphone Operation Speed CallingTo Activate Speakerphone Operation Perception Swap To Swap a Connected Call and a Call Waiting CallTo Swap Two Calls During Consultation Hold To Form a Three-way Conference THREE-WAY CallingTrunk Verification from Station Press the Voice Calling VC access key Enter the Trunk Verification from Station access codeVoice Calling To Verify the Status of a TrunkTo Respond to a Voice Call To Place a Voice Voice PagingVolume Adjustments Control RNG switch on To Adjust Ringer VolumeTo Adjust Speaker Volume Slide the Speaker Volume Control VOL switch onTone Patterns Call ON/OFF Interval Seconds Type Zone Code Call Area AppendixZone Identity of Party Zone Paging Area Feature Access Code Feature Access CodesTrunk Group Access Code Name Number Abbreviation Definition GlossarySpeed Calling-System Flexible Key Index Perception Index