Toshiba 4000 manual General Description, Purpose, Organization

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Introduction

PERCEPTION 4000

INTRODUCTION

GENERAL DESCRIPTION

The PERCEPTION® 4000 system provides your Toshiba electronic telephone with a variety of calling and messaging features. Available call features include basic functions, such as Call Forward, Call Park, and Call Pickup, as well as call features such as Three-way Calling and Eight Party Conference. All features are available through the use of either programmed feature access keys or designated feature access codes. Messages can also be registered both to and from your telephone. If your telephone is equipped with an LCD display, the telephone will receive visual indications throughout call processing. Such indications include date/time information, calling/called number displays, and trunk routing information. Display telephones will also indicate when certain features have been activated and when messages have been left at your station.

PURPOSE

This document is designed as a feature operating guide for the user of a Toshiba electronic telephone that is used with the PERCEPTION 4000 system. Illustrations and diagrams in this document relate specifically to Toshiba 6500 series electronic telephones; however operational instructions generally apply to all Toshiba electronic telephone types. An overview of this user guide will acquaint you with the various features that are available to your electronic telephone, and will provide you with the necessary instructions to perform each feature.

ORGANIZATION

This user guide is organized into four main chapters, providing you with general information about the physical attributes of your telephone and specific information regarding feature operation. Chapter 1 explains the various keys and components of your telephone, as well as the tones, signals, and LED indications that you will encounter in feature operation. Chapter 2 pertains exclusively to electronic telephones with LCD displays, and explains possible station displays. Chapter 3 explains the use of Program Mode in programming and accessing features, and Chapter 4 explains the operation of each specific calling or messaging feature. Instructions are provided in an easy-to-follow, step-by-step method, denoting both feature access key and feature access code operational procedures. At the back of the user guide, are customized

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Contents Perception Trademarks and Service Marks Table of Contents Appendix Customized Listings Iii This page Intentionally Left Blank Purpose General DescriptionOrganization HOW to USE this Guide Vii Page Flexible Keys Physical CharacteristicsVolume Control Switches Fixed KeysSpeakerphone SCROLL, PAGE, and Mode KeysLED Indications TonesDial Tone Advance ToneBusy Tone Call Waiting ToneRinging Patterns Line Types TimersLine Preferences Prime and Ringing Line Preference Prime Line PreferenceRinging Line Preference Idle Line PreferenceHandset Dialpad Message General Informaiton LCD Display General Display Information Example Telephone Display Information Type Status Line Page General Operation DescriptionFeature Interaction Account Code Entry Press the Account Code Acct access keyForced Account Code Entry for Outgoing Calls Enter the Account Code access code Feature OperationTo Place a Call to an Attendant or Attendant Group Attendant AccessTo Enter an Authorization Code from an Idle Station Authorization Code EntryTo Program an Autodial Key AutodialTo Place a Call via an Autodial Key Press the Autodial ADL access key that you want to programAutomatic Answer Call Forward To Forward Calls Forward-Busy/No Answer Cfbn access keyEnter the Call Forward Cancellation access code Perception To Place a Call on Exclusive Hold To Place a Call on Hard HoldTo Retrieve a Call on Hard/Exclusive Hold To Retrieve a Call Locally Press the Call Park-Local CP-L access keyCall Park To Park a Call LocallyTo Retrieve a Call Remotely Press the Call Park-Remote CP-R access keyTo Answer a Call Ringing within Your Call Pickup Group Enter the Call Park-Remote access codePickup-Group GPU access key Call PickupTo Answer a Call Ringing Another Call Pickup Group Enter the Call Pickup-Group access codePickup-Directed Group Dgpu access key Pickup-Directed Group access codeTo Transfer a Call Call TransferTo Answer a Waiting Call Call WaitingTo Transfer a Waiting Call Call Waiting TransferTo Perform an Off-hook Camp- on CAMP-ONTo Perform an On-hook Camp- on To Manually Cancel a Registered Camp-onTo Perform a Camp-on Transfer CAMP-ON TransferTo Place a Code Call Code CallingTo Consult with a Third Party Consultation HoldTo Activate Data Privacy Data PrivacyMachine-Individual DC-I access key Dictation Machine AccessTo Call an Individual Dictation Machine Machine-Group DC-G access key Direct Isdn Service AccessTo Call a Dictation Machine Group Number Restriction access Number Presentation accessEnter the Calling Party Do not Disturb Direct Trunk Group AccessEnter the Do Not Disturb Cancellation access code To Register Do Not Disturb via Feature Access CodeEnter the Do Not Disturb access code To Cancel Do Not DisturbTo Set-up a Conference Eight Party ConferencePerception Handsfree Answerback To Use Handsfree Answerback Headset OperationTo Place a Call via a Hotline HotlineTo Place an Intercom Call Intercom AccessTo Answer an Intercom Call Last Number RedialTo Access Least Cost Routing Least Cost Routing AccessEnter the Last Number Message Waiting To Retrieve Messages Message Waiting MSG access keyTo Register a Callback Message To Leave a Voice Mail MessagePerception Enter the Night Answer Night Answer AccessPrivacy Release To Answer a Night Answer CallSave and Repeat Press the Privacy Release Prls access keyTo Save a Dialed Internal/External Number Speed Calling Speakerphone OperationTo Activate Speakerphone Operation Perception To Swap a Connected Call and a Call Waiting Call SwapTo Swap Two Calls During Consultation Hold To Form a Three-way Conference THREE-WAY CallingTrunk Verification from Station To Verify the Status of a Trunk Enter the Trunk Verification from Station access codePress the Voice Calling VC access key Voice CallingTo Respond to a Voice Call To Place a Voice Voice PagingVolume Adjustments Control VOL switch on To Adjust Ringer VolumeControl RNG switch on To Adjust Speaker Volume Slide the Speaker VolumeTone Patterns Call ON/OFF Interval Seconds Type Zone Code Call Area AppendixZone Identity of Party Zone Paging Area Feature Access Code Feature Access CodesTrunk Group Access Code Name Number Abbreviation Definition GlossarySpeed Calling-System Flexible Key Index Perception Index