Toshiba 4000 manual Message Waiting

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PERCEPTION 4000

FEATURE OPERATION

The system will process the call and attempt to access an outgoing trunk. If your station is restricted from accessing any available trunks, you will hear reorder tone.

If the least-costly routes are not available, a warning tone may sound to indicate that higher-priced routes are being searched. At this point, you can either hang up and call back when a lower-priced route is available, or use an available higher-priced trunk.

NOTES:

1.A warning tone will not occur with emergency calls, calls made via a hotline, calls made to an off-premises station, or calls that are forwarded to an off-premises location.

2.In order for calls to be automatically routed over the least-costly call facilities, your PERCEPTION 4000 system must be properly programmed.

MESSAGE WAITING

When a dialed destination is busy or does not answer, you can leave a message at the station through Callback Messaging so that the called party can return your call. If your PERCEPTION 4000 system has a connected voice mail system, you can also leave a message for a station user by calling or being routed to the station’s voice mailbox. In each of these cases, the called station will be informed of the waiting message through stutter dial tone, a Message Waiting light indication, a Message Waiting access key LED indication, and/or Message Waiting displays.

When a callback message is registered at your station, you can access the message by simply accessing a line and pressing the Message Waiting key. This will automatically call back the station that left the message. If the message resides in your station's voice mailbox, you will be automatically routed to the voice mail system when you press the Message Waiting key. Once inside the voice mail system, you can access the message by following voice mail operational procedures. After accessing voice mail messages, you can return a callback message by pressing the Message Waiting key again.

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Contents Perception Trademarks and Service Marks Table of Contents Appendix Customized Listings Iii This page Intentionally Left Blank Organization General DescriptionPurpose HOW to USE this Guide Vii Page Volume Control Switches Physical CharacteristicsFixed Keys Flexible KeysLED Indications SCROLL, PAGE, and Mode KeysTones SpeakerphoneBusy Tone Advance ToneCall Waiting Tone Dial ToneRinging Patterns Line Types TimersLine Preferences Ringing Line Preference Prime Line PreferenceIdle Line Preference Prime and Ringing Line PreferenceHandset Dialpad Message General Informaiton LCD Display General Display Information Example Telephone Display Information Type Status Line Page General Operation DescriptionFeature Interaction Forced Account Code Entry for Outgoing Calls Press the Account Code Acct access keyAccount Code Entry Enter the Account Code access code Feature OperationTo Place a Call to an Attendant or Attendant Group Attendant AccessTo Enter an Authorization Code from an Idle Station Authorization Code EntryTo Program an Autodial Key AutodialTo Place a Call via an Autodial Key Press the Autodial ADL access key that you want to programAutomatic Answer Call Forward To Forward Calls Forward-Busy/No Answer Cfbn access keyEnter the Call Forward Cancellation access code Perception To Retrieve a Call on Hard/Exclusive Hold To Place a Call on Hard HoldTo Place a Call on Exclusive Hold Call Park Press the Call Park-Local CP-L access keyTo Park a Call Locally To Retrieve a Call LocallyTo Retrieve a Call Remotely Press the Call Park-Remote CP-R access keyPickup-Group GPU access key Enter the Call Park-Remote access codeCall Pickup To Answer a Call Ringing within Your Call Pickup GroupPickup-Directed Group Dgpu access key Enter the Call Pickup-Group access codePickup-Directed Group access code To Answer a Call Ringing Another Call Pickup GroupTo Transfer a Call Call TransferTo Answer a Waiting Call Call WaitingTo Transfer a Waiting Call Call Waiting TransferTo Perform an Off-hook Camp- on CAMP-ONTo Perform an On-hook Camp- on To Manually Cancel a Registered Camp-onTo Perform a Camp-on Transfer CAMP-ON TransferTo Place a Code Call Code CallingTo Consult with a Third Party Consultation HoldTo Activate Data Privacy Data PrivacyTo Call an Individual Dictation Machine Dictation Machine AccessMachine-Individual DC-I access key To Call a Dictation Machine Group Direct Isdn Service AccessMachine-Group DC-G access key Enter the Calling Party Number Presentation accessNumber Restriction access Do not Disturb Direct Trunk Group AccessEnter the Do Not Disturb access code To Register Do Not Disturb via Feature Access CodeTo Cancel Do Not Disturb Enter the Do Not Disturb Cancellation access codeTo Set-up a Conference Eight Party ConferencePerception Handsfree Answerback To Use Handsfree Answerback Headset OperationTo Place a Call via a Hotline HotlineTo Place an Intercom Call Intercom AccessTo Answer an Intercom Call Last Number RedialEnter the Last Number Least Cost Routing AccessTo Access Least Cost Routing Message Waiting To Register a Callback Message Message Waiting MSG access keyTo Leave a Voice Mail Message To Retrieve MessagesPerception Privacy Release Night Answer AccessTo Answer a Night Answer Call Enter the Night AnswerSave and Repeat Press the Privacy Release Prls access keyTo Save a Dialed Internal/External Number To Activate Speakerphone Operation Speakerphone OperationSpeed Calling Perception To Swap Two Calls During Consultation Hold SwapTo Swap a Connected Call and a Call Waiting Call To Form a Three-way Conference THREE-WAY CallingTrunk Verification from Station Press the Voice Calling VC access key Enter the Trunk Verification from Station access codeVoice Calling To Verify the Status of a TrunkTo Respond to a Voice Call To Place a Voice Voice PagingVolume Adjustments Control RNG switch on To Adjust Ringer VolumeTo Adjust Speaker Volume Slide the Speaker Volume Control VOL switch onTone Patterns Call ON/OFF Interval Seconds Type Zone Code Call Area AppendixZone Identity of Party Zone Paging Area Feature Access Code Feature Access CodesTrunk Group Access Code Name Number Abbreviation Definition GlossarySpeed Calling-System Flexible Key Index Perception Index