Toshiba 4000 manual Call Transfer, To Transfer a Call

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PERCEPTION 4000

FEATURE OPERATION

NOTES:

1.You do not have to belong to a Call Pickup group to use Call Pickup—Directed Group or Call Pickup—Directed. Access to these features is determined by your station’s Class of Service assignment.

2.If you dial an incorrect directory number after pressing a Call Pickup key or entering a Call Pickup access code, you will hear reorder tone.

3.You will hear reorder tone if the ringing telephone stops ringing before the Call Pickup feature is applied. This will occur if the ringing call is answered, if the caller hangs up, if the call is forwarded, etc.

4.Camp-on callbacks, recalls, and calls to a station’s private line cannot be picked up by any type of Call Pickup.

To Transfer a Call:

1.Establish a two-way connection.

2.Press the CONF/TRNS key.

3.Dial the number of the destination that is to receive the transferred call.

4.To announce the transferred call, wait until the destination party answers the call.

. . . or . . .

CALL TRANSFER

You can transfer a call to another station or trunk, or to an attendant by using the Conference/Transfer (CONF/TRNS) key. Transferred calls can be announced to the destination party, or can be routed without an announcement.

Listen for recall dial tone. The connected party will be placed on “soft hold.”

To transfer the call to a station, dial the receiving station’s number. To transfer the call to a trunk, enter the appropriate trunk access code and dial the destination number.

Display telephones will denote the dialed number and transferring information.

You will hear ringback tone if the destination party is idle. If the destination party is busy or does not answer, you can return to the held party by pressing the Release (RLS) key.

If an internal destination party is busy, you can camp the transferred call onto the dialed line by hanging up.

An internally transferred station call that is not answered within a certain time period at the destination end will continue to ring until the transferred party hangs up. An internally transferred trunk call that is not answered within a certain time period will recall to the transferring

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Contents Perception Trademarks and Service Marks Table of Contents Appendix Customized Listings Iii This page Intentionally Left Blank Purpose General DescriptionOrganization HOW to USE this Guide Vii Page Flexible Keys Physical CharacteristicsVolume Control Switches Fixed KeysSpeakerphone SCROLL, PAGE, and Mode KeysLED Indications TonesDial Tone Advance ToneBusy Tone Call Waiting ToneRinging Patterns Line Types TimersLine Preferences Prime and Ringing Line Preference Prime Line PreferenceRinging Line Preference Idle Line PreferenceHandset Dialpad Message General Informaiton LCD Display General Display Information Example Telephone Display Information Type Status Line Page General Operation DescriptionFeature Interaction Account Code Entry Press the Account Code Acct access keyForced Account Code Entry for Outgoing Calls Enter the Account Code access code Feature OperationTo Place a Call to an Attendant or Attendant Group Attendant AccessTo Enter an Authorization Code from an Idle Station Authorization Code EntryTo Program an Autodial Key AutodialTo Place a Call via an Autodial Key Press the Autodial ADL access key that you want to programAutomatic Answer Call Forward To Forward Calls Forward-Busy/No Answer Cfbn access keyEnter the Call Forward Cancellation access code Perception To Place a Call on Exclusive Hold To Place a Call on Hard HoldTo Retrieve a Call on Hard/Exclusive Hold To Retrieve a Call Locally Press the Call Park-Local CP-L access keyCall Park To Park a Call LocallyTo Retrieve a Call Remotely Press the Call Park-Remote CP-R access keyTo Answer a Call Ringing within Your Call Pickup Group Enter the Call Park-Remote access codePickup-Group GPU access key Call PickupTo Answer a Call Ringing Another Call Pickup Group Enter the Call Pickup-Group access codePickup-Directed Group Dgpu access key Pickup-Directed Group access codeTo Transfer a Call Call TransferTo Answer a Waiting Call Call WaitingTo Transfer a Waiting Call Call Waiting TransferTo Perform an Off-hook Camp- on CAMP-ONTo Perform an On-hook Camp- on To Manually Cancel a Registered Camp-onTo Perform a Camp-on Transfer CAMP-ON TransferTo Place a Code Call Code CallingTo Consult with a Third Party Consultation HoldTo Activate Data Privacy Data PrivacyMachine-Individual DC-I access key Dictation Machine AccessTo Call an Individual Dictation Machine Machine-Group DC-G access key Direct Isdn Service AccessTo Call a Dictation Machine Group Number Restriction access Number Presentation accessEnter the Calling Party Do not Disturb Direct Trunk Group AccessEnter the Do Not Disturb Cancellation access code To Register Do Not Disturb via Feature Access CodeEnter the Do Not Disturb access code To Cancel Do Not DisturbTo Set-up a Conference Eight Party ConferencePerception Handsfree Answerback To Use Handsfree Answerback Headset OperationTo Place a Call via a Hotline HotlineTo Place an Intercom Call Intercom AccessTo Answer an Intercom Call Last Number RedialTo Access Least Cost Routing Least Cost Routing AccessEnter the Last Number Message Waiting To Retrieve Messages Message Waiting MSG access keyTo Register a Callback Message To Leave a Voice Mail MessagePerception Enter the Night Answer Night Answer AccessPrivacy Release To Answer a Night Answer CallSave and Repeat Press the Privacy Release Prls access keyTo Save a Dialed Internal/External Number Speed Calling Speakerphone OperationTo Activate Speakerphone Operation Perception To Swap a Connected Call and a Call Waiting Call SwapTo Swap Two Calls During Consultation Hold To Form a Three-way Conference THREE-WAY CallingTrunk Verification from Station To Verify the Status of a Trunk Enter the Trunk Verification from Station access codePress the Voice Calling VC access key Voice CallingTo Respond to a Voice Call To Place a Voice Voice PagingVolume Adjustments Control VOL switch on To Adjust Ringer VolumeControl RNG switch on To Adjust Speaker Volume Slide the Speaker VolumeTone Patterns Call ON/OFF Interval Seconds Type Zone Code Call Area AppendixZone Identity of Party Zone Paging Area Feature Access Code Feature Access CodesTrunk Group Access Code Name Number Abbreviation Definition GlossarySpeed Calling-System Flexible Key Index Perception Index