Toshiba 4000 manual To Swap a Connected Call and a Call Waiting Call

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PERCEPTION 4000

FEATURE OPERATION

SWAP

The Swap feature allows you to automatically swap calls when you are connected to one party and receive a Call Waiting indication. The Swap feature is activated by using a designated Swap access key or code. When an access key is used, the Swap feature can also be used to alternate between two calls during Consultation Hold.

To Swap a Connected Call and a

Call Waiting Call:

1.Establish a two-way connection.

2.After hearing the Call Waiting tone, press the SWAP access key.

. . . or . . .

Press the CONF/TRNS key, listen for recall dial tone, and enter the Swap access code.

Your current call will be automatically placed on “soft hold” and you will be connected to the new caller.

3.To alternate between the held call and the new call, repeatedly press the SWAP key.

. . . or . . .

Continue to press the CONF/TRNS key, listen for recall dial tone, and enter the Swap access code.

Each time the SWAP key is pressed or the Swap access code is entered, the two calls will be switched.

To Swap Two Calls During Consultation Hold:

1.Establish a two-way connection.

2.Press the CONF/TRNS key.

3.Dial the station or directory number of the desired third party.

The connected party will be placed on “soft hold.” Listen for recall dial tone.

If the destination is idle, you will hear ringback tone.

If the destination is busy or does not answer, see Camp-on, Camp-on Transfer, and Call Transfer for operational alternatives.

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Contents Perception Trademarks and Service Marks Table of Contents Appendix Customized Listings Iii This page Intentionally Left Blank Purpose General DescriptionOrganization HOW to USE this Guide Vii Page Volume Control Switches Physical CharacteristicsFixed Keys Flexible KeysLED Indications SCROLL, PAGE, and Mode KeysTones SpeakerphoneBusy Tone Advance ToneCall Waiting Tone Dial ToneRinging Patterns Line Types TimersLine Preferences Ringing Line Preference Prime Line PreferenceIdle Line Preference Prime and Ringing Line PreferenceHandset Dialpad Message General Informaiton LCD Display General Display Information Example Telephone Display Information Type Status Line Page General Operation DescriptionFeature Interaction Account Code Entry Press the Account Code Acct access keyForced Account Code Entry for Outgoing Calls Enter the Account Code access code Feature OperationTo Place a Call to an Attendant or Attendant Group Attendant AccessTo Enter an Authorization Code from an Idle Station Authorization Code EntryTo Program an Autodial Key AutodialTo Place a Call via an Autodial Key Press the Autodial ADL access key that you want to programAutomatic Answer Call Forward To Forward Calls Forward-Busy/No Answer Cfbn access keyEnter the Call Forward Cancellation access code Perception To Place a Call on Exclusive Hold To Place a Call on Hard HoldTo Retrieve a Call on Hard/Exclusive Hold Call Park Press the Call Park-Local CP-L access keyTo Park a Call Locally To Retrieve a Call LocallyTo Retrieve a Call Remotely Press the Call Park-Remote CP-R access keyPickup-Group GPU access key Enter the Call Park-Remote access codeCall Pickup To Answer a Call Ringing within Your Call Pickup GroupPickup-Directed Group Dgpu access key Enter the Call Pickup-Group access codePickup-Directed Group access code To Answer a Call Ringing Another Call Pickup GroupTo Transfer a Call Call TransferTo Answer a Waiting Call Call WaitingTo Transfer a Waiting Call Call Waiting TransferTo Perform an Off-hook Camp- on CAMP-ONTo Perform an On-hook Camp- on To Manually Cancel a Registered Camp-onTo Perform a Camp-on Transfer CAMP-ON TransferTo Place a Code Call Code CallingTo Consult with a Third Party Consultation HoldTo Activate Data Privacy Data PrivacyMachine-Individual DC-I access key Dictation Machine AccessTo Call an Individual Dictation Machine Machine-Group DC-G access key Direct Isdn Service AccessTo Call a Dictation Machine Group Number Restriction access Number Presentation accessEnter the Calling Party Do not Disturb Direct Trunk Group AccessEnter the Do Not Disturb access code To Register Do Not Disturb via Feature Access CodeTo Cancel Do Not Disturb Enter the Do Not Disturb Cancellation access codeTo Set-up a Conference Eight Party ConferencePerception Handsfree Answerback To Use Handsfree Answerback Headset OperationTo Place a Call via a Hotline HotlineTo Place an Intercom Call Intercom AccessTo Answer an Intercom Call Last Number RedialTo Access Least Cost Routing Least Cost Routing AccessEnter the Last Number Message Waiting To Register a Callback Message Message Waiting MSG access keyTo Leave a Voice Mail Message To Retrieve MessagesPerception Privacy Release Night Answer AccessTo Answer a Night Answer Call Enter the Night AnswerSave and Repeat Press the Privacy Release Prls access keyTo Save a Dialed Internal/External Number Speed Calling Speakerphone OperationTo Activate Speakerphone Operation Perception To Swap a Connected Call and a Call Waiting Call SwapTo Swap Two Calls During Consultation Hold To Form a Three-way Conference THREE-WAY CallingTrunk Verification from Station Press the Voice Calling VC access key Enter the Trunk Verification from Station access codeVoice Calling To Verify the Status of a TrunkTo Respond to a Voice Call To Place a Voice Voice PagingVolume Adjustments Control RNG switch on To Adjust Ringer VolumeTo Adjust Speaker Volume Slide the Speaker Volume Control VOL switch onTone Patterns Call ON/OFF Interval Seconds Type Zone Code Call Area AppendixZone Identity of Party Zone Paging Area Feature Access Code Feature Access CodesTrunk Group Access Code Name Number Abbreviation Definition GlossarySpeed Calling-System Flexible Key Index Perception Index