Toshiba 4000 manual Forced Account Code Entry for Outgoing Calls

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Chapter 4

PERCEPTION 4000

Forced Account Code Entry for Outgoing Calls:

1.Dial the desired number.

2.Enter the desired account code.

Optional Account Code Entry

During a Call (via Feature

Access Key):

1.Establish a call (either outgoing or incoming).

2.Press the Account Code (ACCT) access key.

3.Enter the desired account code.

FEATURE OPERATION

ACCOUNT CODE ENTRY

Account codes provide a method of categorizing incoming and outgoing calls on the PERCEPTION 4000 system’s Station Message Detail Recording (SMDR) report. Categories can designate specific individuals or companies so that calls can be easily billed. Your telephone may be required to enter an account code either for all outgoing calls or for all outgoing toll calls (Forced Account Code entry). If your telephone requires account code entry, your call will not be completed until an account code is entered. If your telephone does not require account code entry, codes can be entered voluntarily during incoming or outgoing calls (Optional Account Code entry). All account codes are assigned in system software and may be up to 15 digits in length.

Recall dial tone will indicate that account code entry is required.

Listen for success tone. The call will be processed as a normal call.

If the system does not accept the entered account code, you will hear reorder tone.

If all outgoing trunks are busy, or if the dialed party is busy, the call can be camped-on to the trunks or destination as with a normal call. The account code does not need to be re-entered when a trunk or the dialed destination becomes idle.

The ACCT key LED will flash green. If using a display telephone, the display will indicate “ENTER ACCOUNT CODE.”

After the system-specified number of digits has been entered, the system will automatically verify the validity of the account code. If the entered code is accepted, the ACCT LED will go out.

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Contents Perception Trademarks and Service Marks Table of Contents Appendix Customized Listings Iii This page Intentionally Left Blank General Description PurposeOrganization HOW to USE this Guide Vii Page Flexible Keys Physical CharacteristicsVolume Control Switches Fixed KeysSpeakerphone SCROLL, PAGE, and Mode KeysLED Indications TonesDial Tone Advance ToneBusy Tone Call Waiting ToneRinging Patterns Line Types TimersLine Preferences Prime and Ringing Line Preference Prime Line PreferenceRinging Line Preference Idle Line PreferenceHandset Dialpad Message General Informaiton LCD Display General Display Information Example Telephone Display Information Type Status Line Page General Operation DescriptionFeature Interaction Press the Account Code Acct access key Account Code EntryForced Account Code Entry for Outgoing Calls Enter the Account Code access code Feature OperationTo Place a Call to an Attendant or Attendant Group Attendant AccessTo Enter an Authorization Code from an Idle Station Authorization Code EntryTo Program an Autodial Key AutodialTo Place a Call via an Autodial Key Press the Autodial ADL access key that you want to programAutomatic Answer Call Forward To Forward Calls Forward-Busy/No Answer Cfbn access keyEnter the Call Forward Cancellation access code Perception To Place a Call on Hard Hold To Place a Call on Exclusive HoldTo Retrieve a Call on Hard/Exclusive Hold To Retrieve a Call Locally Press the Call Park-Local CP-L access keyCall Park To Park a Call LocallyTo Retrieve a Call Remotely Press the Call Park-Remote CP-R access keyTo Answer a Call Ringing within Your Call Pickup Group Enter the Call Park-Remote access codePickup-Group GPU access key Call PickupTo Answer a Call Ringing Another Call Pickup Group Enter the Call Pickup-Group access codePickup-Directed Group Dgpu access key Pickup-Directed Group access codeTo Transfer a Call Call TransferTo Answer a Waiting Call Call WaitingTo Transfer a Waiting Call Call Waiting TransferTo Perform an Off-hook Camp- on CAMP-ONTo Perform an On-hook Camp- on To Manually Cancel a Registered Camp-onTo Perform a Camp-on Transfer CAMP-ON TransferTo Place a Code Call Code CallingTo Consult with a Third Party Consultation HoldTo Activate Data Privacy Data PrivacyDictation Machine Access Machine-Individual DC-I access keyTo Call an Individual Dictation Machine Direct Isdn Service Access Machine-Group DC-G access keyTo Call a Dictation Machine Group Number Presentation access Number Restriction accessEnter the Calling Party Do not Disturb Direct Trunk Group AccessEnter the Do Not Disturb Cancellation access code To Register Do Not Disturb via Feature Access CodeEnter the Do Not Disturb access code To Cancel Do Not DisturbTo Set-up a Conference Eight Party ConferencePerception Handsfree Answerback To Use Handsfree Answerback Headset OperationTo Place a Call via a Hotline HotlineTo Place an Intercom Call Intercom AccessTo Answer an Intercom Call Last Number RedialLeast Cost Routing Access To Access Least Cost RoutingEnter the Last Number Message Waiting To Retrieve Messages Message Waiting MSG access keyTo Register a Callback Message To Leave a Voice Mail MessagePerception Enter the Night Answer Night Answer AccessPrivacy Release To Answer a Night Answer CallSave and Repeat Press the Privacy Release Prls access keyTo Save a Dialed Internal/External Number Speakerphone Operation Speed CallingTo Activate Speakerphone Operation Perception Swap To Swap a Connected Call and a Call Waiting CallTo Swap Two Calls During Consultation Hold To Form a Three-way Conference THREE-WAY CallingTrunk Verification from Station To Verify the Status of a Trunk Enter the Trunk Verification from Station access codePress the Voice Calling VC access key Voice CallingTo Respond to a Voice Call To Place a Voice Voice PagingVolume Adjustments Control VOL switch on To Adjust Ringer VolumeControl RNG switch on To Adjust Speaker Volume Slide the Speaker VolumeTone Patterns Call ON/OFF Interval Seconds Type Zone Code Call Area AppendixZone Identity of Party Zone Paging Area Feature Access Code Feature Access CodesTrunk Group Access Code Name Number Abbreviation Definition GlossarySpeed Calling-System Flexible Key Index Perception Index