Nortel Networks Business Communications Manager (BCM) & Norstar Installation manual Disable Access

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Console.NET Installation & User Guide

Disable Access

To disable the particular DN from being able to log into Console.NET, check this box.

Note: By default, any extension (DN) with a blank password will automatically be disabled from logging in. By selecting "Disable Access", the password for that DN will be deleted after clicking on the "Save" button.

Full Name

This is a non-editable field that allows you to select a user extension you wish to edit or configure. Click on the drop down arrow located on the right side of the field and select the appropriate extension from the list.

First Name

This is a mandatory field when a new extension is created. This field will automatically populate with the names as programmed on the telephones.

Last Name

Last name or Initial can be stored here but is not required. When a name is stored in this field, Console.NET will display and sort the extension using the last name then first name order

Note:

If you want to display names by order of first name but you also want the last name or initial displayed, enter the first and last name in the First Name field

Unlike the seven character limit of the telephone system, Console.NET allows up to 14 characters combining first & last name including spaces.

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Contents By ConverTec Inc Table of Contents Introduction Introduction Introduction Minimum Requirements Console.NET Client User PC Hardware/Software RequirementsNortel BCM Requirements Telephone Subscription ServicesNortel Norstar Requirements Page Nortel Prerequisites Norstar CTA Installation Norstar OnlyBCM Systems Only Reports Microsoft Prerequisites Installing Microsoft IISFramework Installation Upgrading Additional Installation Components Reports Directory number range entry BCM Installation Wizard Console.NET Installation & User Guide Reports Console.NET Installation & User Guide Console.NET Licensing Console.NET Installation & User Guide Reports Configuration Server / Configuration How to LoginConsole.NET login screen Console.NET Installation & User Guide Add, Delete, Save Use outside Line PrefixRun in Debug Mode Access Codes for PRI PoolsWait Timeout Assist DNLabel Current Switch NameLine Number SaveMessage Server / Notification Messages Code Creating Users First Name Disable AccessFull Name Last NameCompany Name PasswordAdministrator ExtensionLine Pools Feature Button SettingsSettings SecurityDatabase screen pop with quick transfer phone links Pop-up Method Adding a Company Related Contact Click on Customers/CompaniesClick on Customers/Companies/Contacts Adding a new Contact Independent of a CompanyEdit, Delete a Contact Phone Number Fields Contact NameFirst, Last Name Search URL Auto SearchFull Name Order Last Name + First Name Ringback MessagesFirst Name + Last Name Delete all Directory Numbers Reports Select Criteria filter Customer Number Customer NameInclude Internal Calls Report Criteria FiltersNumber Group NameInbound Calls, Duration& Averages Generate ReportReport Results Outbound Calls, Duration & AveragesCall Duration Inbound TimeAll OutboundReport Results Inbound Calls Summary by Extension Call Duration DurationDID/DNIS Exporting OptionsPrint ControlsGo To Data Search FieldUsing Console.NET Console.NET Login 12345Personal Call Window Active Call WindowMessage Window Answer Extension Display WindowControl Buttons HoldDirected Pickup ParkPark & ConferenceConference with Spilt DialingConsole.NET dialer keypad Screen XferCamp-On Voice Mail XferVoice Call Call Waiting via Camp OnText Messaging Click on Msg Notification Sticky MessagesMessage Notification Telephone MessagingTo View all Extensions GroupsCompany Speed Dialing Contact Speed Dialing By Contact Name By Contact Name and CompanyTo Cancel an External Call Transfer External Call TransferExtensions Only DetailsNames Only On TopExtension buttons sorted by Name Extension buttons sorted by Extension number To change the language Go to Tools Ι Internet OptionsAppendices Appendix a Appendices BCM 3.xConfiguration Window Click on the Licensing Information tabPublished IP address Console.NET Installation & User Guide Appendices Installation Troubleshooting Appendix B TroubleshootingUn-Install Norstar CTA Compatibility Chart Warranty/Software Support Console.NET Installation & User Guide Index