Nortel Networks Business Communications Manager (BCM) & Norstar Installation manual

Console.NET Installation & User Guide

Independent Contact

Independent Contacts are primarily used for speed dialing. Independent Contacts are not associated to a Company and are not used in conjunction with Call Preview or Screen Pop database integration.

Adding a new Contact (Independent of a Company)

•Click on Config

•Click on Customers/Companies/Contacts

•From the Contact page, Click on Add new

•Enter the contacts information ensuring to complete the two mandatory fields, First Name and Last Name

•Click on Save to store the new contact

Note:

•All phone fields (except "Fax") will display as speed dial links in Navigator when searching for a contact

•Independent Contacts cannot be associated to a company afterwards

Edit, Delete a Contact

From the Console.NET interface, click on Config then go to Customers Contact

•To Edit a Contact Click on the pull-down button located on the right side of the Contact Name filed to select the Contact. Make the necessary changes and click on the Save button.

•To Delete a Contact Click on the pull-down button located on the right side of the Contact Name filed to select the Contact. Click on the Delete button to delete the contact

•Close the Configuration window to return to Console.NET

Page 40