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| 17.1.5 Time Service | |||
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[Visualization of Time Schedule for Other Tenants] |
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| Monday |
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00:00 |
| 03:00 | 06:00 | 09:00 | 12:00 | 15:00 | 18:00 | 21:00 | 00:00 |
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| Time Table No. 2 |
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| Time Table No. 3 |
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| Time Table No. 4 |
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| Day |
| Lunch |
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| Break |
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Note that time modes can be arranged as they are needed (for example, night mode can occur in the morning and afternoon, if necessary) and not all time modes need to be used in a tenant’s time schedule. Also note that Tenant 4’s Break 1 is followed by the night mode because no end time is programmed for the break.
3.Features Using Time Service
The following features can be programmed separately for each time mode:
a.Destination of incoming CO line calls (Direct In Line (DIL)/Direct Inward Dialing (DID)) (→ 4.1.6 DIL (Direct In Line), → 4.1.5 DID (Direct Inward Dialing))
b.Destination of calls handled by Intercept Routing (→ 9.1.11 Intercept Routing)
c.Destination of calls that are overflowed while waiting in a queue for an available agent of an incoming call distribution (ICD) group (→ 9.1.5 ICD Group
d.Destination of incoming doorphone calls (→ 4.1.11 Doorphone Call)
e.Destination of Operator Calls (→ 12.1.5 Operator Features)
f.Toll Restriction (TRS) level of each COS
g.COS numbers which are permitted/restricted to access certain trunk groups (External Call Block) (→ 3.1.14 CO Line Access)
h.Outgoing Message (OGM) for Timed Reminder (→ 17.1.4 Timed Reminder)
i.Queuing Time Table used by an ICD group (→ 9.1.6 ICD Group
j.Intercept time for Intercept
k.Intercept time for DISA Intercept
[Programming Example: DID Table]
The DID Table can be programmed to direct calls to a different destination for each time mode based on the number dialed by the caller. Calls can, for example, be directed to an ICD group during the day mode, or to the Voice Mail (VM) service of a VPS during the lunch and night modes.
Location | DID No. | Tenant |
| DID Destination |
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| (Time | Day | Lunch | Break | Night |
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1 | 1 | 105 | 150 | 105 | 150 | |
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2 | 2 | 210 | 200 | 210 | 200 | |
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Explanation:
A CO line call with the DID number
1.The call will be handled by Time Table 1.
2.The current time mode is "night" (shown in "Programming Example: Time Table", above).
3.The call is directed to extension 150, which is a floating extension number used by the VPS (programming not shown here).
Document Version | Feature Manual |
311