3.1.9 CALL WAITING FEATURES
answer the second call by disconnecting the current call or placing it on hold using EFA. For details, consult your telephone company.
Call Waiting Caller ID (Visual Caller ID):
When using the call waiting tone supplied by the telephone company over analog lines, the caller’s telephone number and name can be received. Either the name or the number will flash on the display for five seconds, followed by a
Note that the received caller information will not be displayed on telephones or wireless phones connected to SLT ports.
•OHCA and Whisper OHCA are enabled or disabled by the Class of Service (COS) of the calling extension.
•OHCA and Whisper OHCA are not compatible with some telephone types. In such cases, a Call Waiting tone will be sent to the called extension.
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Calling |
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Call Waiting Tone |
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Disable | Call Waiting | Call Waiting tone |
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Enable | Call Waiting | Call Waiting tone |
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•The notification receiving methods (call waiting tone, OHCA, and Whisper OHCA) are available when the called extension is having a conversation with another party. If the extension is not having a conversation but is unavailable to receive the notification (dialing a number, for example), the calling extension will be kept waiting until the called extension becomes available. Even while waiting, the calling extension will hear a ringback tone.
•If none of these methods of receiving notification (call waiting tone, OHCA, or Whisper OHCA) are set at the called party, the caller will hear a reorder tone after trying to send a call waiting notification.
PC Programming Manual References
3.10
4.8
→ Manual Call Waiting for Extension Call
→ Automatic Call Waiting
4.10
→ BSS / OHCA / Whisper OHCA / DND Override
→ BSS / OHCA / Whisper OHCA / DND
4.17
6.1
→Option 4— Call Waiting Tone Type
6.10
→Option 4— Call Waiting Tone Type
Feature Manual References
3.1.3 Call Log, Incoming
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Feature Manual | Document Version |