Home troubleshooting
You do not always need to call the technical assistance service. In many cases, you can solve problems on your own. The following table contains useful advice.
Important:
Only authorized personnel from our Technical Service can perform the necessary tasks relative to the gas and electrical systems.
What's wrong? | Cause Probable | Solution |
The general electrical | - Check the fuse in the | |
system is malfunctioning |
| general fuse box, and replace |
| it if faulty. | |
| - Check the general incoming | |
| tripped or a fuse has blown. | cabinet for a tripped automatic |
|
| circuit breaker or blown fuse. |
The electric ignitor does | - The space between the | |
not work | product residue between the | ignitor and the burner must be |
| ignitor and the burner. | cleaned carefully. |
| ||
| - Ensure that the covers have | |
| correctly. | been correctly set. |
The flames on the | - Correctly set the various parts. | |
burners are not uniform | have been set incorrectly. |
|
| - The grooves on the burners' | - Clean the grooves on the |
| gas outlets are dirty. | burners' gas outlets. |
| - Proceed with thorough drying | |
| dry. | (take special care with |
|
| monoblock burners). |
|
|
|
The gas flow does not | - Open possible | |
appear to be normal or | through a | valves. |
no gas comes out | - If the gas comes from a gas | |
| bottle, it may be empty. | full one. |
|
|
|
There is a smell of gas | ||
in the kitchen area |
| is on. |
| - Ensure that the coupling has | |
| coupling to the gas bottle. | been made correctly. |
The safeties of the | - The control knob has not been | - Once the burner is lit, keep |
various burners do not | held down long enough. | the control knob pressed for a |
work |
| few more seconds. |
| - Clean the grooves on the | |
| outlets are dirty. | burners' gas outlets. |
|
|
|
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