Troubleshooting
PROBLEM | SOLUTION | |
Oven did not clean properly. | • | Longer cleaning time may be needed. |
| • | Excessive spillovers, especially sugary and/or acidic foods, were not removed prior |
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Oven door will not unlock after | • | Oven interior is still hot. Allow about one hour for the oven to cool after the |
| completion of a | |
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| displayed. |
| • | The control and door may be locked. See page 9. |
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Smoothtop surface shows | 1. | Tiny scratches or abrasions. |
wear. |
| • Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans |
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| across top. Make sure pan bottom is not rough. Use the recommended |
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| cleaning agents. See page 21. |
| 2. | Metal marks. |
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| • Do not slide metal pans across top. When cool, clean with Cooktop |
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| Cleaning Creme. See page 21. |
| 3. | Brown streaks and specks. |
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| • Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure |
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| cooktop and pan bottom are clean. |
| 4. | Areas with a metallic sheen. |
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| • Mineral deposits from water and food. Use recommended cleaning agents. |
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| See page 21. |
| 5. | Pitting or flaking. |
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| • Remove sugary boilovers promptly. See page 21. |
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Moisture collects on oven | • | This is normal when cooking foods high in moisture. |
window or steam comes from | • | Excessive moisture was used when cleaning the window. |
oven vent. |
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There is a strong odor or light | • | This is normal for a new range and will disappear after a few uses. Initiating a clean |
smoke when oven is turned on. |
| cycle will “burn off” the odors more quickly. |
| • | Turning on a ventilation fan will help remove the smoke and/or odor. |
| • | Excessive food soils on the oven bottom. Use a |
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Fault Codes | • | BAKE or LOCK may flash rapidly in the display to alert you if there is an error |
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| or a problem. If BAKE or LOCK appear in the display, press CANCEL pad. |
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| If BAKE or LOCK continue to flash, disconnect power to the appliance. |
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| Wait a few minutes, and then reconnect power. If the flashing still continues, |
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| disconnect power to the appliance and call an authorized servicer. |
| • | If the oven is heavily soiled, excessive flareups may result in a fault code during |
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| cleaning. Press the CANCEL pad and allow the oven to cool completely, wipe out |
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| excess soil, then reset the clean cycle. If the fault code reappears, contact an |
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| authorized servicer. |
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Noises may be heard. | • | The oven makes several low level noises. You may hear the oven relays as they go on |
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| and off. This is normal. |
| • | As the oven heats and cools, you may hear sounds of metal parts expanding and |
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| contracting. This is normal and will not damage your appliance. |
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There are no beeps and | • | Oven may be in Sabbath Mode. See page 16. |
no display. |
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