TROUBLESHOOTING CHART
If EE is displayed or you think the oven is not working properly, check the chart below before consulting an authorised SHARP Service Agent. This will help to prevent unnecessary service calls.
WARNING:
Never adjust, repair or modify the oven by yourself. It is hazardous for anyone other than a qualified service technician trained by SHARP to carry out any service or repair operation. This is important as it may involve the removal of covers that provide protection
•Repairs and Modifications: Do not attempt to operate the oven if it is not working properly.
•Outer cabinet: Never remove the outer cabinet to avoid the possibility of electric shock or burns.
Troubleshooting Chart
TECHNICAL ERROR MESSAGE / INFORMATION MESSAGE
MESSAGE ON DISPLAY | ACTION | |
TECHNICAL ERROR | EE | Due to technical error, call your dealer or an authorised |
MESSAGE |
| SHARP Service Agent. |
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|
|
INFORMATION | Err (when pressing START/ | The water in the internal steam system is frozen. |
MESSAGE | AUTO MINUTE) | Operate the oven with Grill without food for 10 minutes. |
|
| See page 15. |
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| Err (when pressing STEAM | The time you set is over the maximum time for Steam High |
| HIGH or STEAM LOW) | or Steam Low. Press STOP/CLEAR and |
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|
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| Err, HOT (flashing) | The oven is too hot to use for Steam Defrost, Auto Defrost |
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| Menus or Steam Low. Remove food from oven and allow to |
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| cool until the message clears. |
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|
| Err, WATER (flashing) | Remove water tank and fill with water to the MAX mark. |
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| Replace and push firmly into place, then press STOP/ |
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| CLEAR to clear the error message. |
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| Make sure that the water tank is filled to the MAX mark with |
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| room temperature drinking water. |
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| To continue the cooking, cook manually. Check the cooking |
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| progress from time to time. |
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| NOTES: |
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| 1. Ensure you do not use any other liquids like distilled |
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| water, mineral water and etc. |
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| 2. When this error message appears again and again even |
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| if you fill the water tank with water, the internal steam |
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| system may be out of order. Call your dealer or an |
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| authorised SHARP Service Agent. You can use the oven |
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| for the cooking modes which do not use steam. |
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|
|
| DESCALE (flashing) | Follow |
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| See page 9. |
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| HOT (flashing) | The oven cabinet and oven cavity are very hot. |
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| Pay extra attention not to burn yourself. |
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