11Troubleshooting

Length

The Length sub tab allows you to verify cable length and determine whether your configuration has the appropriate cable, which are calculated by cable loss and return loss algorithms. This utility allows you to determine whether the problem is with the adapter or in the cable plant.

1From the Cable Analysis/Length screen, select the NIC to be tested.

2Click Initialize, and then click Test to display the status of the selected adapter.

Interface components of the BASCS Cable Analysis window are described below:

Cable Length Field

This field presents the estimated cable length in meter on each individual channel using two different algorithms.

Margin

Margin yields the minimum distance between the measured cable pair and the maximum IEEE 802.3ab limits. The unit is in dB.

Frequency Margin

This measures the minimum distance between the measured cable pair and the maximum IEEE 802.3ab limits in the frequency domain. The unit is in MHz.

Cable Diagnostics Display

The combination of the cable length and the cable status reveal the state of the cable connection between the local adapter and the far end node (hub/switch/routers). The cable status will display possible problems associated with the cable if the cable is not in working order. If the cable is not in working order, displayed cable length is meaningless, since the correct cable length cannot be calculated properly with a broken cable. The status window displays various error messages that diagnose possible problems associated with the cable.

Testing Network Connectivity

The following section describes how to test network connectivity for Windows, NetWare, and Linux.

Windows

Use the ping command to determine if network connectivity is working.

1Select Start/Run.

2Type cmd and click OK.

3Type ipconfig/all to display the command window.

4Enter ping <IP address> from the command line. This displays the network connectivity information.

NetWare

Use Ping and IP host on the network to verify connection has been established.

1From the command line, type load ping <IP address> then press Enter.

2This will display the packet send/receive status.

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3Com 3C996B-T manual Testing Network Connectivity, Length, Cable Diagnostics Display, Select Start/Run