Upgrading a Multi-Site System With No Branch Offices 233
Upgrading the Call
Records Server
To upgrade the Call Records server:
1Log in to the Call Records server as root.
2Stop all VCX processes on the Call Records server by entering the
following command:
cd /etc/init.d
./vcx stop
3Obtain a copy of the vcx-bss-7.1.yc.tar software upgrade file and
place it in the /opt/installtemp directory on the Call Records server.
4Enter these commands:
cd /opt/installtemp
tar xvf vcx-bss-7.1.yc.tar
cd upgrade-7.1.yc
./install-upgrade
The system may prompt you to confirm that a new operating system
version will be installed and indicates which disk partition will be used
after the upgrade. If you see such a prompt, answer y.
The system displays several status messages. The last two messages are:
------------------- Installation Completed Successfully -------------------
------------------- VCX version 7.1.yc is now available -------------------
5Change to the new software version by entering this command:
vcx-switchversion 7.1.yc
The system displays several status messages and then reboots. When the
reboot process has been completed, the system starts VCX 7.1.yc
services.
6After the system has completed the restart process, verify that the
upgrade has occurred by entering the following command:
ls -l /opt/3com/VCX
The symbolic link (VCX) should point to the new version of the VCX
software (7.1.yc). If the link does not point to the new version, wait a few
minutes and reenter the command. This could take several minutes and it
is important the link pointer is correct before proceeding.
Example Output: /opt/3com/VCX -> /opt/3com/VCX.7.1.yc