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C
HAPTER
2: C
ONFIGURING
THE
C
ALL
R
ECORDS
S
ERVICE
Contents
Main
3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064
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ABOUT THIS GUIDE
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ABOUT THIS GUIDE
Conventions
Tabl e 1 Notice Icons
Tabl e 2 Text Conventions
Related Documentation
Comments
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Network-based Telephony
VCX Software Components
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VCX Hardware Configurations
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VCX Maintenance Tas ks
Tabl e 4 VCX Maintenance Tasks
About VCX Passwords
VCX File and Directory Name Guidelines
Tabl e 6 Characters to Avoid in File and Directory Names (continued)
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Call Records Service
Configuring an Accounting Service Group
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Adding Accounting Services to the Call Records Service
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Managing CDRs and Super CDRs
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The file naming convention uses this format:
QoS Monitoring Statistics
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Managing the Tomcat Web Server
Changing a Daylight Saving and Time Zone
Managing Log and CDR Files
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Verifying Service Operation
Managing the Common Agent
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Managing the Call Processor Service
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Managing the SIP Phone Downloader
Managing the IP Messaging Service
Managing Authorized SNMP Station Access
Changing Codecs
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VCX C
VCX Configuration Backup and Restore
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Backing Up a VCX
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Restoring a VCX
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Backup and Restore Operation Logs
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Backing Up and Restoring the Authentication and Directory Server Database
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Exporting Table Data
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MULTI-MASTER REPLICATION
Multi-Master Replication
Replicated Table Location
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Manually Configuring Region to Region Replication
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Verifying Replication at a Branch Office
Verifying the Number of VCX Data Schemas in a Region
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Reconfiguration
Sample VCX Server Reconfiguration
Sample VCX Reconfiguration Script
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In this sample script, the country code remains unchanged.
In this sample script, the time zone remains unchanged.
The script displays a summary of the configuration information that you have accepted or changed.
Press the Enter or Return key to accept the information. To change any of the parameters, enter no.
The script displays several status messages.
Enter the new site description for this server.
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End of Sample VCX Reconfiguration Script
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UPS Overview
Adding UPS Support to an Existing VCX System
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Monitoring UPS Status
The following commands return output not provided by the --all parameter:
Table10 vcx-ups-status Command Parameters (continued)
VCX Server Response to Power Events
Table11 VCX Server Behavior for Power Events
Table11 VCX Server Behavior for Power Events (continued)
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Call Processor
Configuration Methods
Configuring Trusted Endpoints
3Start the remoteCLI interface:
bTo add a range of trusted endpoints using abbreviated variables, at the prompt (>) enter:
See Tabl e 12 for descriptions and values of the configurable parameters.
5To exit the Remote CLI application, enter:
Table12 CcTrusted Configurable Parameter Descriptions
Configuring Accounting and Directory Services
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USING THE COMMAND LINE I
Command
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Using Single User Mode
Table14 user-MAC Command Parameters
Table14 user-MAC Command Parameters (continued)
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Using Batch Mode
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Files and Directories
Table15 File Locations
164 CHAPTER 10: MANAGING USER ACCOUNTS USING THE COMMAND LINE INTERFACE
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SOFTWARE FROM V7.0 TO V7.1
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Overview of a 7.0 to 7.1 Upgrade
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SOFTWARE FROM V7.1.X TO V7.1.
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Overview of a 7.1.x to 7.1.y Upgrade
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SOFTWARE FROM V6.0 TO V7.0
Verifying Software
Overview of a 6.0 to 7.0 Upgrade
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Downgrading from 7.1 to 7.0
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Downgrading from 7.1.y to 7.1.x
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Downgrading from 7.0 to 6.0
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Command Descriptions
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Table19 VCX Version Information Commands
Table18 VCX Licensing Commands (continued)
Tabl e 20 lists miscellaneous system commands.
Table19 VCX Version Information Commands (continued)
Table20 Miscellaneous System Commands
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Call Processor CLI
CLI Command Descriptions
The remote CLI application uses the following commands for administering the Call Processor:
Table21 Remote CLI Command Descriptions
Table21 Remote CLI Command Descriptions (continued)
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