Configuring an Accounting Service Group 29
For example, your VCX system could include the following components:
■The East region includes two sites (call processors) each running an
Accounting service: SalesE and EngE.
■The West region includes two sites (call processors) each running an
Accounting service: SalesW and EngW.
In this example, you could create two Account service groups on the Call
Records service. The EastGroup includes the Accounting services SalesE
and EngE. The WestGroup includes the Accounting services SalesW and
EngW. Alternatively, you could create two Account service groups, Sales
and Eng. Sales would include SalesE and SalesW; Eng would include EngE
and EngW.
To create reports from individual CDRs or from a Super CDR, use a CDR
utility such as the VCX Call Reports application, import the CDRs or the
Super CDR, and generate calling usage reports.
Configuring an Accounting Service Group
Each Accounting service must be contained in a group. A group must be
created before you can add any Accounting services to the Call Records
service. You can configure as many groups as you want for your system,
but each Accounting service can only be assigned to one group.
VCX includes one Accounting service group named defaultGroup. This
group, by default, contains no Accounting services and is disabled.
You can either add Accounting services to the default group, or you can
create your own group (or groups) and add Accounting services. You
create groups and add Accounting services by running the config.sh
script on the server hosting the Call Records service.
The config.sh script uses the term “Accounting Server”. In all cases, this
term refers to the Accounting service running on a VCX call processing
server.
Similarly, the script uses the term “Call Records Server”. In a single-site
VCX system, this term refers to the Call Records service running on a VCX
call processing server. In a multi-site VCX system, this term refers to the
Call Records service running on a separate Call Records Server.